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xneilj
05-02-2001, 05:55 PM
Please use this thread to inform TiVo about problems you have found with the guide data (wrong programme listed, incorrect description, etc.)

Problems with your channel lineup should be reported in this thread (http://www.tivocommunity.com/tivo-vb/showthread.php?s=&threadid=29720).

When recording a problem, please provide all the following information:

Callsign:
Programme Name:
Date/Time:
Problem:

Note that old reports (at least a month) may be archived to this thread (http://www.tivocommunity.com/tivo-vb/showthread.php?s=&threadid=51725) to make this main thread less cluttered and easier to read. Recent non-listing issue (or discussion) posts may also be moved here.

Please keep this thread factual and start a separate thread for discussions.

Pete77
09-26-2006, 02:22 PM
It does appear the data is better this week so someone maybe listening. The only mistake I can find is Saturday 05:30 Talking Movies (BBC News 24 and BBC1) is wrong it is actually Climate Refugees.

Interesting that this has now started to right itself all on its own before ozsat launched this as an official issue with his Tribune contacts.

I suppose its not beyond the bounds of possibility that certain people at Tribune are subscribed to this thread and keep an eye on it to spot more serious customer discontent before things get too far out of hand. They then perhaps choose not to reply because that would obviously then leave them open to even higher expectations and people thinking they would get a firm Tribune reply on each and every EPG issue that is logged in this thread.

Well Tribune if you are reading this then many UK Tivo Sky platform users really would like the lack of data for the movie channels Zone Thriller, TrueMovies, TrueMovies2, Movies4Men and ActionMax sorted out before someone has to make a big deal about it somewhere else. ZoneThriller is now in the same stable as ZoneHorror and Zone Reality and Zone Reality Extra which you do get data for and have done for ages so there really can't be any excuse for not persuading someone in the listings department at Zone to sort out also supplying the EPG data for the Zone Thriller channel.

The addition of EPG data for the other Movies channels mentioned in the Sky EPG would also be greatly appreciated. They are all in the 330-340 channel number range.

Pete77
09-27-2006, 05:12 AM
I see that Sky channel 165 Bonanza Tv is yet another low numbered new Sky Free to Air channel showing real television programs that Tivo UK/Tribune is failing to properly support in the Tivo UK EPG presumably on the alleged basis that the channel is not willing to furnish it with program listings? Yet like all the other FTA channels showing normal programs for which Tivo has no EPG data Tribune expects us to believe they will not supply data to it, even though there are full program listings in the Sky EPG for all these classic shows of the 1950s.

Tribune please note that I am about to email the Managing Directors of all these channels to confirm if it is indeed their wish that Sky should have their program listings but Tribune should not.

Or does Sky now have a new anti competitive agreement with all new FTA channels that are listed in the Sky EPG that prevents the channels concerned letting their listings being supplied to any other program listing agencies supplying data to UK based customers?

cwaring
09-27-2006, 05:35 AM
Tribune please note that I am about to email the Managing Directors of all these channels to confirm if it is indeed their wish that Sky should have their program listings but Tribune should not.
As I uderstand it, each channel is responsible for it's own EPG data (ie nothing to do with Sky themselves) and can be fined by Sky if it's not kept up-to-date; ie a late-running schedule is not updated.

Unless someone would like to correct me, of course :)

Or does Sky now have a new anti competitive agreement with all new FTA channels that are listed in the Sky EPG that prevents the channels concerned letting their listings being supplied to any other program listing agencies supplying data to UK based customers?
No, but it wouldn't much of a shock if they did ;):D

Pete77
09-27-2006, 05:48 AM
No, but it wouldn't much of a shock if they did ;):D

Would seem to me a very real danger with the BBC and ITV threatening to actively market their own Freesat product. One can just imagine these channels having no EPG on the BBC/ITV product and thus it seeming inferior to Sky.

I find it odd that Tribune has EPG listings for all the older Sky EPG listed FTA stations but not most of the more recent non major ones. I strongly suspect this has nothing at all to do with willingness of the channels to provide data and everything to do with Tribune not wanting to increase the workload involved in supporting their Tivo contract.

As long as no one complains loudly enough Tribune will carry on trying to get away with not providing the listings for these more recent FTA channels with real tv programs on them.

khadland
09-28-2006, 04:23 AM
Maybe a bit late but noticed:

Callsign: BBC2
Programme Name: Gardener's World
Date/Time: Fridays 8:30pm
Problem: Existing season pass not picking up next 2 week's programme

falcon44
09-29-2006, 03:04 PM
Probably too late really.

Callsign: Trouble
Programme Name: That 70's Show
Date/Time: Friday 5:30pm
Problem: Just got back from a week away and found my FROSP has recorded a week of My Wife and Kids when TiVo thought it was a new series of That 70's show.

There appear to be hundreds of upcoming episodes but does anybody know if there is really a new season showing and if so at what times? I have lost confidence in Trouble's Guide Data now.

cwaring
09-29-2006, 05:51 PM
Platform: Telewest
Channel: Bravo 2
Time/Date: 10pm 29/09/06 (ie NOW!)

From Tivo
Name: The Firm
Description: A law-school graduate uncovers a sinister secret about the Tennessee firm that made him an offer he couldn't refuse.
Year 1993
Actors Tom Cruise, Jeanne Tripplehorn, Gene Hackman, Holly Hunter, Ed Harris, Hal Holbrook, Terry Kinney, Wilford Brimley, David Strathairn, Gary Busey, Steven Hill, Tobin Bell, Barbara Garrick, Jerry Hardin, Paul Calderon, Jerry Weintraub, Karina Lombard, John Beal, Sullivan Walker

From DigiGuide:
FILM: The Firm
On: Bravo 2 (154)
Date: Friday 29th September 2006
Time: 22:00 to 23:20 (1 hour and 20 minutes long)
Disturbing drama about a seemingly respectable estate agent who leads a double life as the head of a vicious, well-organised gang of football hooligans. When 'the Firm' decide to confront a rival gang, it ends in tragedy.
(Made For TV, 1988, 18, 3 Star)
Director: Alan Clarke
Starring: Gary Oldman, Lesley Manville, Philip Davis, Andrew Wilde, Charles Lawson, William Vanderpuye

DG is correct and Tivo is not :( Been waiting weeks for this too.

Admittedly, it's not the sort of thing that Bravo2 would show (a top US film) but I didn't really take any notice of which channel it was on :)

Pete77
09-29-2006, 06:05 PM
DG is correct and Tivo is not :( Been waiting weeks for this too.

Admittedly, it's not the sort of thing that Bravo2 would show (a top US film) but I didn't really take any notice of which channel it was on :)

The Firm being shown by Bravo2 about the estate agent still sounds quite interesting. Couldn't you watch that instead?

Now is this Bravo2's fault or is it Tribune's :confused: :eek:

Prior to this incident you would have assured me it was bound to be all Bravo2's fault and that Tribune never erred if only they were given the correct data? ;)

But if so then how come Digiguide has got the correct program details for the right The Firm. Also which The Firm is the Telewest EPG currently showing? :(

cwaring
09-29-2006, 06:46 PM
Now is this Bravo2's fault or is it Tribune's :confused: :eek:
Beats the heck outta me :p

Prior to this incident you would have assured me it was bound to be all Bravo2's fault and that Tribune never erred if only they were given the correct data? ;)
Erm.. no. I have never said that Tribune were perfect. This is a different problem. One wrong programme as opposed to whole schedules missing. Not the same thing at all :)

But if so then how come Digiguide has got the correct program details for the right The Firm.
I'm guessing it was a smple (if rather annoying) database error.

Also which The Firm is the Telewest EPG currently showing? :(
Actually, I never thought to check! Haven't used the standard TW EPG in years; my recent time with TVDrive not withstanding ;) Too late now.

Pete77
09-29-2006, 07:28 PM
Actually, I never thought to check! Haven't used the standard TW EPG in years; my recent time with TVDrive not withstanding ;) Too late now.
What you mean you can't go back and look at programs that have shown in the last 24 hours like you can with a Tivo. Even then I get annoyed because Tivo won't let me set a Season Pass for shows in that past 24 hours list.

Looks another reason why you will have to hang on to the Tivo then Carl. ;)

cwaring
09-30-2006, 04:00 AM
Looks another reason why you will have to hang on to the Tivo then Carl. ;)
Like I need any other reasons :D

Pete77
09-30-2006, 05:37 AM
Like I need any other reasons :D

But I thought that only the other day I heard you extolling the ways of Satan and saying your TvDrive box did pretty much everything you requied it to do pretty competently. :eek:

Perhaps you can highlight the deficiencies of your 3 tuner TvDrive that will also mean you still need to run a Tivo too? I suppose Tivoweb and remote access would come up as a starter? Any chance that Tv Drive is planning to allow remote scheduling?

steveroe
09-30-2006, 05:58 AM
Can we take this discussion to another thread please, this is not the place...

cwaring
10-03-2006, 04:10 PM
Callsign: SCIFI
Programme: Name: Medium
Date/Time: 16th October / 9:00pm
Problem: Incorrect OAD (17/01/06) means a FROSP is not picking up the new Season.

Automan
10-06-2006, 03:48 PM
Not shown on UK TV for over 10 years and it would seem Tivo listings "experts" have got it mixed up with the movie :(

Callsign: SCIFI
Programme: Name: Logan's Run
Date/Time: 6th October / 9:00pm
Problem: Part 1 of series with Gregory Harrison, Heather Menzies, and Reclective Enterty Mobile.

http://www.snowcrest.net/fox/logantv/index.htm

Automan.

Mark Bennett
10-07-2006, 11:42 AM
V8 Utes
On: Motors TV (413)
Date: Sunday 8th October 2006 (and other dates and times)
Time: 13:00 to 14:00 (1 hour long)

Sky and Digiguide have this as V8 Utes (Correct) - Tivo has it as V8 Brutes :o

BaggieBoy
10-08-2006, 12:24 PM
It seems that the two upcoming Prime Suspect episodes on ITV have become disconnected. If you select the one the 15th October and select to see other broadcasts, nothing it shown (even though the second part on the 22nd is in the EPG). The same happens if you select the one on the 22nd, the 15th episode isn't shown.

AaronF
10-09-2006, 03:55 PM
Callsign: BBC1SCO
Programme Name: The Politics Show
Date/Time: Sunday 15 October 2006 / 12:00
Problem: Not scheduled to record - "Duplicate" in Recording History (seems to affect all episodes so none get recorded)

threadkiller
10-11-2006, 04:43 PM
It seems that the two upcoming Prime Suspect episodes on ITV have become disconnected. If you select the one the 15th October and select to see other broadcasts, nothing it shown (even though the second part on the 22nd is in the EPG). The same happens if you select the one on the 22nd, the 15th episode isn't shown.Just going to report this, both episodes have different numbers 2964640 for the 15th and 2967446 for the 22nd.

ericd121
10-14-2006, 05:35 AM
Callsign: BBC1
Programme Name:Antiques Roadshow
Date/Time: Sunday 6:45pm
Problem: Not in Tivo's Guide Data

This appears to have dropped out of the listings, so if you want it, you'll have to set a manual recording.

Pete77
10-14-2006, 09:20 AM
Callsign: BBC1
Programme Name:Antiques Roadshow
Date/Time: Sunday 6:45pm
Problem: Not in Tivo's Guide Data

This appears to have dropped out of the listings, so if you want it, you'll have to set a manual recording.

All part of the ever deteriorating quality of listings that now seems to be being supplied by Tribune.

lcsneil
10-19-2006, 09:51 AM
Sunday 22nd Oct
BBC3
21:00
Torchwood
Duration 100minutes

Digiguide & bbc.co.uk reckon duration is 50 mins for Part 1 AND 50 mins for Part

Tivo seem to have combined them into one episode!

9:00 pm - 9:30 Torchwood 1/13.
9:30pm - 10:40pm Torchwood 2/13.


Neil

ozsat
10-19-2006, 10:30 AM
Sunday 22nd Oct
BBC3
21:00
Torchwood
Duration 100minutes

Digiguide & bbc.co.uk reckon duration is 50 mins for Part 1 AND 50 mins for Part

Tivo seem to have combined them into one episode!

9:00 pm - 9:30 Torchwood 1/13.
9:30pm - 10:40pm Torchwood 2/13.


NeilThere is confusion in the listings with these two episodes running back-to-back - have a look at 10.30pm on Tuesday on Digiguide etc.

lcsneil
10-19-2006, 12:10 PM
I see what you mean and even the BBC site lists it as

Tue: 10:30 pm - 00:10 Torchwood
1&2/13. Everything changes/Day One: A murder leads WPC Cooper to Torchwood; Torchwood must stop a sex addicted alien. Some strong language and sexual scenes. [AD,S]

It could be that the Sunday version is two distinct episodes and the Tuesday edited into one showing?m <fx: straw clutching>

:)

Neil

ozsat
10-26-2006, 04:07 AM
During today and tomorrow, the listings for Tru Movies, Tru Movies 2 and Zone Thriller will appear.

Hopefully the schedule source is now reliable.

Pete77
10-26-2006, 05:10 AM
During today and tomorrow, the listings for Tru Movies, Tru Movies 2 and Zone Thriller will appear.

Hopefully the schedule source is now reliable.

I have started a thread about how my persistence in pursuing Tribune and these channels about providing this missing EPG data paid off here:-

www.tivocommunity.com/tivo-vb/showthread.php?p=4518092#post4518092

ozsat
10-26-2006, 06:03 AM
History HD schedules (for those that want them) will appear in Friday's download - late release by Sky.

cwaring
11-01-2006, 11:05 AM
I've had a wishlist for "WarGames" for quite some time now but nothing has ever shown up in it. Imagine my surprise, then, to be perusing DigiGuide when I see that it is, in fact, to be shown tonight!! However, not according to Tivo :(

Callsign: Film4
Programme Name: WarGames
Date/Time: Wednesday Nov 1st, 18:50
Problem: Not in Tivo's Guide Data

To make sure, I've just forced a daily call and it's still not there.

ozsat
11-01-2006, 11:39 AM
I've had a wishlist for "WarGames" for quite some time now but nothing has ever shown up in it. Imagine my surprise, then, to be perusing DigiGuide when I see that it is, in fact, to be shown tonight!! However, not according to Tivo :(

Callsign: Film4
Programme Name: WarGames
Date/Time: Wednesday Nov 1st, 18:50
Problem: Not in Tivo's Guide Data

To make sure, I've just forced a daily call and it's still not there.There is a problem with today's data - in that there isn't any. It has been reported.

cwaring
11-01-2006, 12:18 PM
There is a problem with today's data - in that there isn't any. It has been reported.
Huh? :confused: You mean my daily call didn't update anything? Anyway, just FYI it's being repeated - in the same slot - on Tuesday 14th.

cwaring
11-26-2006, 07:40 PM
Callsign: SKYONE
Programme Name: STANDOFF
Date/Time: THURSDAY 30TH NOVEMBER 2006 @ 9:00PM
Problem: Orphaned episode (including repeat) does not share same TMSID as rest of season.

Sorry I can't give the TMSIDs as my "cross-check sp's" module is broken at the moment and I don't know how to fix it :(

Edit: (Module okay now. Here's the info)

TMSIDs
Original - SH954274
Orphaned Eps - SH955145

Pete77
11-26-2006, 07:49 PM
Sorry I can't give the TMSIDs as my "cross-check sp's" module is broken at the moment and I don't know how to fix it :(

I didn't know there was a "cross-checjk sps" module for TivoWeb in the first place. Where exactly would I find the thread about it?

Or is it one of those TivoWeb add on facilities like Daily Mail Jazz or the Digiguide cross check module for which the benefits are probably infinitely smaller than the amount of time and effort required to keep it operational? This is as opposed to say modules like Highlights and Tracker for which the benefits are enormous and the installation and subsequent maintenance a doddle.

cwaring
11-26-2006, 07:52 PM
I'm referring to this (http://www.tivocommunity.com/tivo-vb/showthread.php?p=3074249#post3074249) module. It's one of my fave modules and takes very little setting up at all :)

Also, it's not actually "broken" it's just not wanting to play at the moment! (See posts 9-12 in above thread.)

cwaring
11-27-2006, 01:13 PM
Callsign: FIVE
Programme Name: HOME AND AWAY
Date/Time: MONDAY 27TH NOVEMBER (yes, NOW!)
Problem: Orphaned episode (TMSID SH965542) does not share same TMSID as the others; SH225088

This is affecting episodes shown on FIVELIF too. As follows:

HOME AND AWAY (SH965542) - FIVELIF(5) FIVE(1*)
HOME AND AWAY (SH225088) - FIVE(17) FIVELIF(5)

*Todays as stated
Only noticed when Tivo didn't start recording it!

Pete77
11-27-2006, 02:17 PM
Also, it's not actually "broken" it's just not wanting to play at the moment! (See posts 9-12 in above thread.)

Ah yes I already have GD Checker installed but never seem to have much cause to to use it. It seems to revolve around lots of SP ticks and then programs of a similar name which are not part of the SP also being shown alongside in case they might be an orphan.

Perhaps I already have so much stuff recorded and that I'm never going to manage to catch up on that I don't worry about the odd extra program that might get away from me. After all this can be caused not just by Orphaning but the more usual problem of a recording time clash in which the program you most wanted to record unfortunately had a lower SP order than the one that actually recorded.

Having said that i have seen some quite bad examples lately of mini series of 3 or 4 episodes over 3 or 4 weeks on Ch 1 to 5 that Tribune has failed to bother to link up but I have been either too lazy or too resigned to the mediocre service that Tribune is generally apparently content to provide to make a post about it.

Perhaps I am still resting on my laurels and basking in complacent satisfaction at my stunning victory with Tribune over their previous omission of EPG data for TrueMovies 1 and 2 and Zone Thriller. ;) :p

Pete77
11-28-2006, 07:29 AM
Tribune have failed to link up the following 2 part mini series:-

BBC2 Tsunami: The Aftermath 28th Nov & 5th Dec at 9pm

Tribune is treating these as two entirely independent episodes with no series link so I was forced to set up a Wishlist when I heard about this program as the second episode wasn't available in the Tivo EPG data at that stage although I see it now is.

Is it really asking too much for Tribune to at least get this stuff right on BBC1, BBC2, ITV1, Ch4, Five which at the end of the day are still the channels which most people watch by far the most programs on.

The only reason Tivo is now more reliable than Sky Plus is if you use a Title Wishlist as Tribune can't necesarily be trusted to do the job right. Unfortunately Title Wishlists are not always appropriate where old versions of the series are also being shown on UK Gold, UK Documentary, UK People etc, etc as those episodes then also get recorded.

cwaring
11-28-2006, 08:12 AM
The only reason Tivo is now more reliable than Sky Plus is if you use a Title Wishlist as Tribune can't necesarily be trusted to do the job right.
1. You think Sky+ can. Their Series Link is (apparently) worse that Tivo
2. Other than my last couple of posts on here, my 40+ SPs have worked perfectly for ages.

Yes, there are problems, but I think 99% of SPs working 99% of the time is quite acceptable :)

Pete77
11-28-2006, 08:50 AM
Yes, there are problems, but I think 99% of SPs working 99% of the time is quite acceptable :)

Perhaps my expectations are a little too high considering how poor are the various current alternatives.

Just thinking about Wishlists again they could be made almost perfect if you were allowed to specify either that they only covered certain channel numbers and/or that they specifically excluded certain channel numbers.

I don't suppose the Series 3 Tivo has such functionality does it?

steveroe
11-28-2006, 10:12 AM
No discussions guys! Some people subscribe to email alerts from this thread for listings errors, and are getting swamped at the moment

dallardice
12-02-2006, 08:26 AM
Channel: FIVEUS
Date/Time: Tuesday 5 December
Platform: Sky channel 207

Five website and Digiguide report listings as:
2000 Armed and Dangerous
2200 Meth: Sex, Drugs and HIV
2310 Straight Acting
0030 Pimp My Ride

TiVo reports:
2000 Multiplicity
2200 Revealed...
2300 The Plot to Kill JFK: The Cuban Connection
0000 Nightmares and Dreamscapes

"Straight Acting" was one of Time Out's Satellite/Cable picksm published last Tuesday, so I doubt this is a late change.

This is one example; looking briefly at listings for Five US over the next week it seems there are errors most evenings.

steveroe
12-05-2006, 05:33 AM
Channel: Sky One
Date/Time: Sunday 17th 20:00, Monday 18th 20:00

"Terry Pratchett's Hogfather" is showing as two 2 hour programmes. The programmes are not under the same series ID, "view upcoming broadcasts" from one episode does not show the other.

Chris_M
12-14-2006, 07:43 AM
Callsign: BBC4
Programme Name: The Cult Of..
Date/Time: 27/12 12:30am
Problem: Wrong programme name...listed as 'Star Crops' and should be 'Star Cops'

Chris_M
12-14-2006, 07:45 AM
Callsign:BBC1
Programme Name: Buy Or Not To Buy
Date/Time: Fri 15/12 11:00am
Problem: Wrong programme name....should be 'To Buy Or Not To Buy'

Chris_M
12-14-2006, 07:48 AM
Callsign:Channel 4
Programme Name: Deal Or No Deal
Date/Time: Fri 15/12 4:15pm
Problem:Wrong OAD....listed as 31/10/2005. It's a new daily programme each day.

Chris_M
12-14-2006, 07:52 AM
Callsign:SCIEUP1
Programme Name:Logan's Run
Date/Time:Fri 15/12 10:00pm
Problem:Wrong OAD...listed as 15/12/2006 but this is the 1976 TV series

ozsat
12-14-2006, 02:15 PM
Crish_M - all the above have been fixed except for Deal or No Deal.

The OAD has no real meaning (for TiVo) for this show as it is a show and not an episode/series.

atari_addict
12-18-2006, 05:10 AM
Callsign: SCIEU
Programme Name: Dead Zone
Date/Time: Sun 17/12 2200
Problem: TiVo thinks this is an episode entitled "Symmetry", duration 2 hours.
Dead Zone episodes are actually 1 hour long. The programme that was transmitted was "Dead Like Me".

A bit late now, I now, but I'd like to know where this episode disappeared to?

JudyB
12-18-2006, 12:48 PM
Callsign: SKYONE
Programme Name: 24 Day 6 Prequel
Date/Time: Wed 20/12 10:00 pm
Problem: Wrong time

The Radio Times and also the Sky website both show this programme as starting at 11:00 PM instead of at 10:00 PM.

ozsat
12-18-2006, 01:50 PM
Callsign: SKYONE
Programme Name: 24 Day 6 Prequel
Date/Time: Wed 20/12 10:00 pm
Problem: Wrong time

The Radio Times and also the Sky website both show this programme as starting at 11:00 PM instead of at 10:00 PM.But only running for 10 minutes?

Sky EPG also has it running for just 10 minutes - is that right?

Duncan
12-18-2006, 05:00 PM
But only running for 10 minutes?

Sky EPG also has it running for just 10 minutes - is that right?
Yes, that is correct. It's just an extended teaser, not a proper program.

SRB
12-21-2006, 04:07 PM
Channel : BBC1 Northern Ireland
Date/Time : Fri 21st Dec 21:00
Problem : TiVo lists Bruce Almighty as running from 8-9 PM, it should be 8:00 - 9:30.
The programme listed as starting at 9pm, Give My Head Peace, actually starts at 9:30.

The Obo
12-24-2006, 06:18 AM
Channel: FXUK
Program: The Evidence
Missing from Tivo Guide Data

I been seeing previews for this show (on Tuesday nights about 10pm I think) for weeks now but still no sign of it in the Tivo Guide data.

While I'm at it....what has happened to STANDOFF on SKYONE/SKYTWO???

AENG
12-29-2006, 09:07 AM
BBC2
Monday 8 January
8.30 p.m. An Island Parish (New Series 1/8)
9.00 p.m. Can Gerry Robinson Fix the NHS? (New Series 1/3)

Neither is recognised as a series for season passes.

Pete77
12-29-2006, 03:16 PM
BBC2
Monday 8 January
8.30 p.m. An Island Parish (New Series 1/8)
9.00 p.m. Can Gerry Robinson Fix the NHS? (New Series 1/3)

Neither is recognised as a series for season passes.

This is very poor considering the programs are on BBC2. Tribune needs to try harder.

Tony Hoyle
12-29-2006, 05:18 PM
Callsign: BBCHDTV
Programme Name: Robin Hood
Date/Time: 30/12 6:50pm
Problem: OAD incorrect - this is a repeat from a couple of weeks ago. Coming up as first run.

Callsign: SKYONE
Programme Name: Braniac's Test Tube Baby
Data/Time: 2/1 10:00
Proglem: First run flag set even though OAD is correctly showing this as a repeat.

ozsat
01-01-2007, 05:09 AM
ITV1/2 - Wednesday's Coronation Street has the wrong series id - so needs an additional recording outside of the season pass.

This may get fixed in time - but may not.

cwaring
01-01-2007, 08:41 AM
Programme: NCIS, Season 3
Channel: five
Day/Time: Fridays, 9pm
Problem: This programme now requires a working FROSP (due to earlier season repeats on a Saturday) but the OAD for the first ep is that of the second ep as well, so a FROSP does not currently work.

Milhouse
01-01-2007, 01:56 PM
Callsign: BRAVOD (121 SKY SAT)
Programme Name: Battlestar Galactica
Date/Time: Mon-Fri @ 18:00, Entire Series
Problem: OAD and actors/directors incorrect.

Bravo is showing repeats of the 1978 TV series, starting tomorrow 2 Jan.

The Tribune descriptions for the 1978 series are correct, however the OAD is showing as Jan 2007 so First Run SP & WL's are picking up this series. (Is OAD per channel - maybe this is the first time on Bravo?)

Also, the actors/directors for these Bravo episodes are incorrect - Tribune are showing the actors/directors from the 2005/2006 series, ie. Adama is showing as Edward James Olmos when it should be Lorne Green.

cwaring
01-02-2007, 08:29 AM
The Tribune descriptions for the 1978 series are correct, however the OAD is showing as Jan 2007.
It's wrong but it is, unfortunately, correct.

dallardice
01-02-2007, 12:24 PM
BBC4
Sky channel 116

No listings after Friday 5 January - other BBC channels are through to Friday 12 January.

LJ
01-02-2007, 02:28 PM
BBC4
Sky channel 116

No listings after Friday 5 January - other BBC channels are through to Friday 12 January.Same here in RH10.

lcsneil
01-03-2007, 06:49 AM
BBC4
Sky channel 116

No listings after Friday 5 January - other BBC channels are through to Friday 12 January.

Same here although BBC 4 data through to Sat 6th Jan (W6)

Last successful call 22:54 2/1/07 & Tivo reporting guide data through 22/1/07


Neil

kitschcamp
01-03-2007, 07:52 AM
Same here, Sky, DE74 postcode used. No BBC4 after Saturday 6th Jan - the last program is "To Be Announced" at 23:20.

ozsat
01-03-2007, 08:40 AM
The BBC4 problem has been fixed and should be seen from Thursday morning's download.

Pete77
01-03-2007, 01:52 PM
The BBC4 problem has been fixed and should be seen from Thursday morning's download.

And what exactly was the cause of this little slip up by Tribune and/or the BBC?

Milhouse
01-05-2007, 07:02 AM
Callsign: SKYONE (106 SAT)
Programme Name: Battlestar Galactica
Date/Time: Tue @ 21:00
Problem: OAD is the US OAD! Breaks First Run Only SP

OAD for the series premiere on Sky One (9 Jan 21:00) is Fri 6th Oct 2006 - this is the date the episode aired in the US! First Run only season passes are not picking up this series as a result. Same problem is affecting all subsequent episodes too.

ozsat
01-05-2007, 08:36 AM
OAD for the series premiere on Sky One (9 Jan 21:00) is Fri 6th Oct 2006 - this is the date the episode aired in the US! First Run only season passes are not picking up this series as a result. Same problem is affecting all subsequent episodes too.This has been discussed at great length in the past - for many series once it is in the Tribune database it will have the original (worldwide) air-date. Please don't discuss it here - I know why there should be a UK date - there is a thread somewhere.


Discussion split to OAD Discussion (http://www.tivocommunity.com/tivo-vb/showthread.php?t=334899)

ericd121
01-05-2007, 10:22 AM
BBC4
Sky channel 116

No listings after Friday 5 January - other BBC channels are through to Friday 12 January.Not quite.

BBC Radio 2 - No listings after Friday 5 January.
(FreeView 702).

ozsat
01-05-2007, 10:30 AM
Not quite.

BBC Radio 2 - No listings after Friday 5 January.
(FreeView 702).This has been found and has been resolved for Saturday am's download

Graham V
01-06-2007, 03:54 AM
Is there any chance that Rapture TV Sky channel 193 will have it's listing on Tivo
Thanks

davey971
01-06-2007, 04:39 AM
Callsign: NICKJR
Programme Name: Lazytown
Date/Time: 6/1/07 09:00 (am told its happened at other times by my 5yr old!)
Problem:
TiVo guide data is showing "Lazytown" from 09:00-09:30. NTL Digiguide (& broadcast) is showing "Fifi and the flowertots" at this time. Tivo is correctly showing "Lazytown" from 09:30-10:00 though.

ozsat
01-06-2007, 03:50 PM
Is there any chance that Rapture TV Sky channel 193 will have it's listing on Tivo
ThanksDo Rapture TV send out their listings to be used?

Carrying them on a website is one thing - but some channels just won't send their listings out.

Best option is to pester Rapture to get the listings on TiVo - it worked recently for some other channels.

Pete77
01-06-2007, 04:29 PM
Do Rapture TV send out their listings to be used?

Carrying them on a website is one thing - but some channels just won't send their listings out.

Best option is to pester Rapture to get the listings on TiVo - it worked recently for some other channels.

I would imagine that Rapture are jolly keen for as many other listing companies as possible apart from Sky to carry their listings in view of the below formal complaint they have recently registered with Ofcom about the amount they are being charged by Sky to appear in their EPG listings.

See:- www.ofcom.org.uk/bulletins/comp_bull_index/comp_bull_ocases/open_all/cw_920/

It unfortunately appears to be Sky's current practice to charge punitive rates for EPG listings for channels who want to be in their EPG listings but who do not agree to become a pay tv channel in one of the basic Sky Mixes.

I would have thought that if someone emailed the Case Leader anthony.szynkaruk@ofcom.org.uk about this dispute asking for the appropriate contact at Rapture who filed the complaint that they might then be very keen indeed to establish contact with Tribune to get their listings carried on another non Sky EPG service.

I achieved success recently for Zone Thriller and True Movies 1 and 2 in getting Tribune to list them because Zone Thriller already had contact with Tribune for Zone's other channels whilst I think Tribune realised the case for carrying listings on TrueMovies 1 & 2 was pretty overwhelming, given that these two channels have far higher viewer numbers than many more obscure pay tv channels in the basic Sky Mixes.

But Rapture is an interesting one because they very clearly do want as many people as possible to carry their listings.

The main stumbling block seems to be Tribune who are not very keen to carry channel listings for new broadcasting organisations they do not already have a relationship with like Rapture. As we saw with the launch of Five Life and Five US listings happen straight away with Tribune for new channels from existing broadcasters that they already have an established automated mechanism for collecting the EPG data from.

P.S. ozsat please feel free to split these posts off into a separate thread for Rapture Tv Listings if you deem it appropriate.

Andy Leitch
01-06-2007, 07:33 PM
I would imagine that Rapture are jolly keen for as many other listing companies as possible apart from Sky to carry their listings in view of the below formal complaint they have recently registered with Ofcom about the amount they are being charged by Sky to appear in their EPG listings.

See:- www.ofcom.org.uk/bulletins/comp_bull_index/comp_bull_ocases/open_all/cw_920/

It unfortunately appears to be Sky's current practice to charge punitive rates for EPG listings for channels who want to be in their EPG listings but who do not agree to become a pay tv channel in one of the basic Sky Mixes.

I would have thought that if someone emailed the Case Leader anthony.szynkaruk@ofcom.org.uk about this dispute asking for the appropriate contact at Rapture who filed the complaint that they might then be very keen indeed to establish contact with Tribune to get their listings carried on another non Sky EPG service.

I achieved success recently for Zone Thriller and True Movies 1 and 2 in getting Tribune to list them because Zone Thriller already had contact with Tribune for Zone's other channels whilst I think Tribune realised the case for carrying listings on TrueMovies 1 & 2 was pretty overwhelming, given that these two channels have far higher viewer numbers than many more obscure pay tv channels in the basic Sky Mixes.

But Rapture is an interesting one because they very clearly do want as many people as possible to carry their listings.

The main stumbling block seems to be Tribune who are not very keen to carry channel listings for new broadcasting organisations they do not already have a relationship with like Rapture. As we saw with the launch of Five Life and Five US listings happen straight away with Tribune for new channels from existing broadcasters that they already have an established automated mechanism for collecting the EPG data from.

P.S. ozsat please feel free to split these posts off into a separate thread for Rapture Tv Listings if you deem it appropriate.

Which part of 'no discussion here' do you not understand?
I don't think Ozsat needs your permission to move your spamming to another thread.
I subscribe to this thread and I get an email whenever a post is made here....and if it's not a genuine error...it's just spam in my inbox. :mad:

Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC3

Channel Number: 115

Problem Encountered: Actor's name not appearing in cast list.

An actor wishlist for Smith, Sheridan does not pickup any programmes. In the programme 'Two Pints Of Lager' only two actors names appear in the 'Programme Detail' screen.

Digiguide lists it properly.

SITCOM: Two Pints of Lager and a Packet of Crisps
On: BBC 3 (115)
Date: Sunday 7th January 2007 (starting in 1 hour and 22 minutes)
Time: 01:55 to 02:25 (30 minutes long)

Crab. Series 5, episode 7.
Sitcom about the lives and loves of five twentysomethings in Runcorn. Janet and Jonny go missing on their wedding day. Gaz resorts to a desperate plan to save the day. Louise gets sentenced for shooting Jonny.
(Subtitles, Audio Described)

Starring: Natalie Casey, Will Mellor, Ralf Little, Sheridan Smith, Kathryn Drysdale

Pete77
01-06-2007, 07:53 PM
Which part of 'no discussion here' do you not understand?

This in fact seems to be a perfectly legitimate discussion with further helpful explanation as to why the Listings data for a whole Sky channel (Rapture) is not being provided by Tribune. In my opinion all of that missing data constitutes a multiple 3 week long listings error.

And to be quite honest I would have thought that all the data for various program channels on Sky being missing was distinctly more important to most Tivo users than the omission of two actors from the cast list of an epidsode of Two Pints. This kind of very small error is almost bound to happen from time to time no matter how good Tribune are. But Tribune leaving out whole Sky channels with program content at will is just unbelievably inconvenient and capricious of them.

I have just had to set up three manual recordings of the Ofcom International Conference on Sunday, Tuesday and Thursday this week on Ch 181 Inormation Tv precisely because once again Tribune has not bothered to provide any EPG listings for this channel. Again this seems considerably more significant than the omission of just two actors from the Two Pints cast list!

Andy Leitch
01-07-2007, 07:20 AM
This in fact seems to be a perfectly legitimate discussion with further helpful explanation as to why the Listings data for a whole Sky channel (Rapture) is not being provided by Tribune. In my opinion all of that missing data constitutes a multiple 3 week long listings error.

And to be quite honest I would have thought that all the data for various program channels on Sky being missing was distinctly more important to most Tivo users than the omission of two actors from the cast list of an epidsode of Two Pints. This kind of very small error is almost bound to happen from time to time no matter how good Tribune are. But Tribune leaving out whole Sky channels with program content at will is just unbelievably inconvenient and capricious of them.

I have just had to set up three manual recordings of the Ofcom International Conference on Sunday, Tuesday and Thursday this week on Ch 181 Inormation Tv precisely because once again Tribune has not bothered to provide any EPG listings for this channel. Again this seems considerably more significant than the omission of just two actors from the Two Pints cast list!
So my error isn't important then? I pay my sub and I have every right to report any errors, small or not, as I see fit. Not only for my benefit but for others as well.

This kind of very small error is almost bound to happen from time to time no matter how good Tribune are.

It is not a very small error...it is in fact a very large one that renders the Wishlist system useless. The Wishlist and the SP system are perhaps the jewel in the tivo crown and is almost always brought up as why tivo is better than any other PVR including sky+. The reality is, and it's painful for many tivo owners to admit, tivo is no better or worse than other devices.


Postcode : DG2

Service Provider : Sky Digital

Channel Number : 105

Channel Name : CH5

Programme : Inventions Of War

Date/Time Of Airing : Mon 8/1 20:00

Problem : Unable to set SP on this 3-part series.

DOCUMENTARY: Inventions of War
On: five (105)
Date: Monday 8th January 2007 (starting in 1 day)
Time: 20:00 to 21:00 (1 hour long)

Machine Gun (Part 1 of 3).
Documentary. One modern machine gun could outfire an entire 19th-century army regiment. This is the story of how it evolved, from the Victorian weapon that could chop down a tree, to the modern gau-8 Avenger - the biggest machine gun in the world.
(Followed by five news at 9, Subtitles)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide available from

Pete77
01-07-2007, 07:29 AM
So my error isn't important then? I pay my sub and I have every right to report any errors, small or not, as I see fit.

Not questioning your right to have this fixed. Just questioning your right to challenge people complaining about a whole raft of Sky channels that show actual tv programs rather than teleshopping or adult chat services that Tribune haven't provided EPG data for.

It is not a very small error...it is in fact a very large one that renders the Wishlist system useless. The Wishlist and the SP system is perhaps the crown in the tivo jewels and is almost always brought up as why tivo is better than any other PVR including sky+. The reality is, and it's painful for many tivo owners to admit, tivo is no better or worse than other devices.

I tend to regard anything that a Wishlist picks up as being a bonus rather than something I can count on and I tend to use Wishlists to back up some Season Passes on stuff I really don't want to miss in case Tribune manages to disconnect the Season Pass on the next series. I personally only use title and keyword wishlists and I reckon that relying on actor or directors matching is very hit or miss as there are plenty of programs on the lesser satellite channels that only give a brief program description and don't list the actors or the director at all.

I agree Tivo is not perfect (in large part due to the erractic quality of some of the Tribune data) but it seems to be a great deal better than either Sky Plus or TV Drive in most facilities, apart of course from the lack of dual tuner or HD compatibility.

Andy Leitch
01-07-2007, 10:48 AM
Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Something For The Weekend

Time/Date Of Airing: 7/1 10am

Problem Encountered: Broken SP

Today's programme was not recorded due to the 28 day rule. It's a weekly live programme but is flagged as a repeat. This was working before the Christmas break.

arturus
01-07-2007, 11:56 AM
Film File on ITV3 - my season pass never seems to record the actual programme anymore.

Pete77
01-07-2007, 05:34 PM
A belated Report but a particularly bad example of inaccurate EPG data for Eurosport 2. I have only just got round to watching these recordings.

Series - Destination Dakar - Sky Ch 411 - 5 Episodes

All of the below are billed as episodes of Destination Dakar (Generic data only with no episode information)

Saturday 30th Dec 3.25pm Eurosport 2 - Program Shown was not Destination Dakar
Saturday 30th Dec 3.45pm Eurosport 2 - Program Shown was not Destination Dakar
Saturday 30th Dec 4.15pm Eurosport 2 - Program Shown was not Destination Dakar
Saturday 30th Dec 5.00pm Eurosport 2 - Program Shown was not Destination Dakar
Saturday 30th Dec 5.15pm Eurosport 2 - Program Shown was not Destination Dakar

Although Eurosport is notorious for having scant regard for sticking to its EPG or running on time is this particular error Tribune's or Eurosport's fault. As I didn't watch these programs at the time I don't have any other EPG sources to refer back to.

TCM2007
01-10-2007, 02:16 PM
Programme: Battlestar Galactica
Channel: SKYONE & SKYTWO
Exodus (1/2) SKYONE Tue 16th Jan 21:00
Exodus (1/2) SKYTWO Thu 18th Jan 22:00
Exodus (1/2) SKYTWO Sat 20th Jan 22:00
Exodus (1/2) SKYONE Mon 22nd Jan 00:00
Exodus (2/2) SKYONE Tue 23rd Jan 21:00
Exodus (2/2) SKYTWO Thu 25th Jan 22:00
Exodus (2/2) SKYTWO Sat 27th Jan 22:00
Exodus (2/2) SKYONE Mon 29th Jan 00:00

OAD's on these episodes are wrongly set causing FRO SPs to fail.

Correct OADs are Jan 16 for Exodus 1 and Jan 23rd for Exodus 2

mikerr
01-12-2007, 10:02 AM
Callsign: ITV1 (freeview)
Programme Name: EMMERDALE
Date/Time: Thursday 7:00pm
Problem: SP didn't record, and nothing mentioned in todo->recording history
In fact a suggestion recorded at that time.

nursery man
01-14-2007, 07:17 AM
This has ben a problem for me for a while.

LN2 area

Freeview lists Cbeebies as channel 68
(I've retuned it several times over the past six months and it remains at 68)

Tivo doesn't list anything at 68 on my set up but does have Cbeebies listed at 71.
Trouble is, 71 on my Freeview box is BBC One Extra.
All other Freeview and aerial channels are in the right place.
I've been through guided set up again but it stays the same.

Any ideas please. My son is getting a good education in music but it's not the Teletubbies he wants!

Pete77
01-14-2007, 07:23 AM
This has ben a problem for me for a while.

LN2 area

Freeview lists Cbeebies as channel 68
(I've retuned it several times over the past six months and it remains at 68)

Tivo doesn't list anything at 68 on my set up but does have Cbeebies listed at 71.
Trouble is, 71 on my Freeview box is BBC One Extra.
All other Freeview and aerial channels are in the right place.
I've been through guided set up again but it stays the same.

Any ideas please. My son is getting a good education in music but it's not the Teletubbies he wants!

The fault is with your Freeview box and not Tivo. CBeebies should be on Freeview Channel 71.

You need to consult the instruction manual for your Freeview box and see if there is a factory reset option to delete everything and do a full rescan. As CBeebies was previously on Ch 31 befor it moved to Ch71 I'm at a loss to understand how it ever ended up on Ch68 on your box.

If you have TivoWeb there is a way to hack Tivo channel numbers but I wouldn't recommend that when its your Freeview box that is in error here. What make is the Freeview box? They are so cheap that if the problem can't be solved you could always buy another one.

ericd121
01-14-2007, 01:35 PM
Heads Up - Big Brother Time Change

Callsign: C4
Programme Name: Celebrity Big Brother
Date/Time: Sunday 14th 9:00pm
Problem: Last minute change means Tivo has it at 8:00pm

nmcnulty
01-15-2007, 03:21 AM
Callsign: five
Programme Name: Inventions of War
Date/Time: Monday 15th January 9:00pm, Monday 22nd January 9:00pm
Problem: No season pass links these two showings, despite them being episodes 2/3 and 3/3 of a series.

Pete77
01-15-2007, 04:10 AM
Problem: No season pass links these two showings, despite them being episodes 2/3 and 3/3 of a series.

Tribune seem to have totally given up bothering to link together mini series of 3 episodes or less lately - even on Ch 1 to 5. Somebody needs to give them a kick up the you know where.

And I thought it was only Sky+ where a Series Link wasn't always made available for a program. :eek:

richiejjj
01-16-2007, 07:06 AM
Callsign: trouble
Programme Name: The Cosby Show
Date/Time: Every Day - E.G. 16//01/2007 12:00

Problem: Wrong program - Not The Cosby Show

Andy Leitch
01-18-2007, 07:35 AM
Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Something For The Weekend

Time/Date Of Airing: 7/1 10am

Problem Encountered: Broken SP

Today's programme was not recorded due to the 28 day rule. It's a weekly live programme but is flagged as a repeat. This was working before the Christmas break.

Broken SP still not fixed.


Postcode: DG2

Service Provider: Sky Digital

Channel Name: Sci-Fi

Channel Number: 129

Programme Name: Logan's Run

Time/Date Of Airing: Fri 19/01 9pm

Problem Encountered: No actors given in Programme Details screen breaking an Actor Wishlist.

No actors listed means an Actor Wishlist would fail to catch the above programme.
e.g. Gregory Harrison stars in Logan's Run and the film Running Wild which airs 23/01 on Hallmark channel. Only Running Wild would be recorded.

SCIENCE FICTION SERIES: Logan's Run
On: SCI FI (129)
Date: Friday 19th January 2007 (starting in 1 day)
Time: 21:00 to 22:00 (1 hour long)

Turnabout. Series 1, episode 13.
Iconic '70s series based on the Oscar-nominated movie of the same name. Our plucky heroes are captured by desert tribesmen, and Logan is forced to work with his mortal foe to escape.

Starring: Gregory Harrison, Heather Menzies, Donald Moffat, Randy Powell

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide

riggers
01-19-2007, 09:32 AM
BBC2WSM only showing "BBC TWO" from tomorrow onwards.

All other channels appear to be ok.

Postcode: DE11

Anyone else having same problem?

Thanks in advance

riggers

ozsat
01-19-2007, 10:06 AM
BBC2WSM only showing "BBC TWO" from tomorrow onwards.

All other channels appear to be ok.

Postcode: DE11

Anyone else having same problem?

Thanks in advance

riggersIt is only BBC2 West Midlands - it has been reported now - should be seen from Sunday am.

riggers
01-19-2007, 10:14 AM
At least it's not the Tivo.

Thanks

riggers

ericd121
01-20-2007, 09:25 AM
Callsign: C4
Programme Name:Channel 4 News
Date/Time: Mondays 7:00pm
Problem: Season Pass Split

Monday's episode of Channel 4 News has become detached from the Season Pass.

This resulted in last Monday's episode (Jan 15th) not be picked up, as well as the 22nd and 29th also being ignored.

Pete77
01-20-2007, 09:33 AM
Callsign: C4
Programme Name:Channel 4 News
Date/Time: Mondays 7:00pm
Problem: Season Pass Split

Monday's episode of Channel 4 News has become detached from the Season Pass.

This resulted in last Monday's episode (Jan 15th) not be picked up, as well as the 22nd and 29th also being ignored.

It never ceases to amaze me people actually have an SP for the news when there are 24 hour live news channels out there. :confused:

Mike B
01-20-2007, 12:31 PM
Channel: ITV1
Callsign: ITV1LON / ITV1STH / ITV1TVS
Programme Name: Pokerface
Date/Time: Saturday 20th January, 20:30
Problem: Incorrect OAD

The OAD for this programme is 15th July 2006. It should be 20th Jan 2007, as it is in fact the first of a new series of seven shows. (Also the episode numbers will need adding)

PeteM
01-24-2007, 07:17 AM
Callsign: Sky One
Programme: Stargate SG-1
Date/Time: Tuesday 6th February 20:00
Problem: OAD incorrect

The episode of SG-1 first screened on Tuesday 16th Jan was "Line in the Sand" (Season 10 Ep 12). However, TiVo thinks it was "Bounty" (Season 10 Ep 15), which is not scheduled to air until 6th Feb. TiVo has this listed correctly (albeit with an OAD of 16th Jan), but of course won't record it since it thinks it's already got it (28 day rule).

More of a "Heads Up" really, as I don't see how Tribune can correct this without breaking the Season Pass.

aerialplug
01-26-2007, 10:25 AM
Not really a scheduling error, but worth mentioning. The Lost Room is given proper episode titles for Sky One showings, but repeat showings are given "Night One", "Night Two" and "Night Three". My guess is that this is because the episode titles were changed for the UK showings on Sky One but Tribune forgot to change the titles from the American titles for Sky Two.

The Lost Room was shown on three consecutive nights in the States, and the "Night One" type titles make a lot more sense if thy know that.

It just added a little confusion when I was trying to recommend the series to a friend who hadn't seen the first episode on Sky One.

Andy Leitch
01-27-2007, 11:02 AM
No time to fix but for information only....

Postcode: DG2

Service Provider: Sky Digital

Channel Name: Channel 4

Channel Number: 104

Programme Name: Deal Or No Deal

Time/Date Of Airing: Sat 4:50pm 27/1

Problem Encountered: Not flagged as a repeat.

A FRO SP is recording today's episode, which is a repeat.

GAME SHOW: Deal or No Deal
On: Channel 4 (104)
Date: Saturday 27th January 2007 (starting in 47 minutes)
Time: 16:50 to 17:35 (45 minutes long)

A quarter of a million pounds, 22 sealed boxes and one question: Deal or No Deal ? Can one of the 22 players outwit The Banker and walk away with hundreds of thousands of pounds? Or will their luck run out? Noel Edmonds hosts the show where fortunes favour the brave.
(Repeat, Watch Online, Subtitles)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide available from

TCM2007
01-27-2007, 01:53 PM
I could be wrong as I don't watch it, but I think the Saturday show is a repeat of one of the ones from the previous week, so would not be blocked by an FRO season pass.

C4 don't appear to provide episode details so TiVo won't invok ethe 28-day rule either.

cwaring
01-31-2007, 02:43 PM
More of a heads-up unless it makes it into Thursday's download, but the 8pm ep of "The Simpsons" has been pre-empted for...

8:00pm
Shilpa Speaks Out
New. Shilpa Shetty gives her first in-depth TV interview since winning Celebrity Big Brother. Kay Burley interviews the Bollywood actress on her recent experiences and plans for the future.

It's not made it into the DG listings either yet :)

RichardJH
01-31-2007, 03:39 PM
It's not made it into the DG listings either yet

It is correct in my digiguide

cwaring
01-31-2007, 04:16 PM
D'oh! I musta missed it :( I think it's on Sky News during the day sometime too but don't have the listings for that channel.

Pete77
01-31-2007, 08:53 PM
D'oh! I musta missed it :( I think it's on Sky News during the day sometime too but don't have the listings for that channel.

Don't they have Sky News on NTL/Telewest Cable then? :confused:

RichardJH
02-01-2007, 05:26 AM
ENTERTAINMENT: Shilpa's Story
On: Sky News (602)
Date: Thursday 1st February 2007 (starting this evening)
Time: 19:30 to 20:00 (30 minutes long)

The Celebrity Big Brother winner gives her first in-depth television interview since leaving the house. Shilpa Shetty talks to Kay Burley about racism, bullying, love and the future.
(Widescreen)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide available from http://www.getdigiguide.com/?p=1&r=17471

Copyright (c) GipsyMedia Limited.

ENTERTAINMENT: Shilpa Speaks Out
On: Sky One (120)
Date: Thursday 1st February 2007 (starting this evening)
Time: 20:00 to 20:30 (30 minutes long)

Shilpa Shetty gives her first in-depth TV interview since winning Celebrity Big Brother. Kay Burley interviews the Bollywood actress on her recent experiences and plans for the future.
(New Series, Widescreen, 2007)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide available from http://www.getdigiguide.com/?p=1&r=17471

Copyright (c) GipsyMedia Limited.

cwaring
02-01-2007, 05:37 AM
Don't they have Sky News on NTL/Telewest Cable then? :confused:
They do, but I don't have it in my DigiGuide :)

Andy Leitch
02-03-2007, 05:14 PM
No time to fix...info only.



Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Something For The Weekend

Time/Date Of Airing: 4/2 10am

Problem Encountered: Broken SP & deleted from guide data



It's bad enough when SP's, which are broken have not been fixed....despite having been reported 4 weeks ago....but tomorrow's episode of Something For The Weekend is completely missing from the guide data.


MAGAZINE PROGRAMME: Something for the Weekend
On: BBC 2 Scotland (Digital) (102)
Date: Sunday 4th February 2007 (starting tomorrow morning)
Time: 10:00 to 11:30 (1 hour and 30 minutes long)

Tim Lovejoy and nutritionist Amanda Hamilton present a serving of mouthwatering recipes, chat with celebrity guests and some classic TV archive moments, followed by Sunday lunch dished up by top chef Simon Rimmer.
(Widescreen, Subtitles)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide


http://www.bbc.co.uk/bbctwo/listings/programmes.shtml?day=sunday&service_id=4224&filename=20070204/20070204_1000_4224_23513_90

Sun 4 Feb, 10:00 am - 11:30 am 90mins

Tim Lovejoy and nutritionist Amanda Hamilton present a serving of mouthwatering recipes, chat, classic TV archive moments and Sunday lunch.


Time for a manual recording. :rolleyes:

Pete77
02-04-2007, 06:40 AM
Platform:- Sky Digital
Channel:- 102 BBC Two
Program:- Top Gear
Showing:- Sunday 28th Jan at 8pm and Wednesday 31st Jan at 7pm

My First Run Only Season Pass for Top Gear on BBC Two recorded the first episode of the new series correctly on Sunday 28th Jan at 8pm. However it then also recorded the repeat showing of the program on Wednesday 31st Jan at 7pm - this clearly should not have happened under both the 28 day rule and under the First Run Only rule.

This has happened before with my Top Gear Season Pass also picking up the repeat showing later on in the week.

Is this caused by the program not having proper episode data and only having generic data (surprising from the BBC of all people) or quite what exactly?

richw
02-04-2007, 08:13 AM
Tonight's Mythbusters on Discovery (10pm) and Discovery+1 (11pm) is missing. Tivo thinks Tigers Attack is on for two hours instead of one.

BA2, Sky, etc, etc

ozsat
02-05-2007, 11:38 AM
Tonight's Mythbusters on Discovery (10pm) and Discovery+1 (11pm) is missing. Tivo thinks Tigers Attack is on for two hours instead of one.

BA2, Sky, etc, etcDo you mean last night's?

richw
02-05-2007, 11:42 AM
Yes, it was yesterdays.

Andy Leitch
02-05-2007, 08:10 PM
Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Something For The Weekend

Time/Date Of Airing: 11/2 10am

Problem Encountered: Broken SP



Still broken and won't be recorded to due to the 28 day rule.


Ozsat I'd love to know why Tribune are incapable of fixing this SP?

ozsat
02-07-2007, 08:20 AM
Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Something For The Weekend

Time/Date Of Airing: 11/2 10am

Problem Encountered: Broken SP



Still broken and won't be recorded to due to the 28 day rule.


Ozsat I'd love to know why Tribune are incapable of fixing this SP?It should be fixed from Thursday - but I understand that Sky have stopped provided episode info - so it may just be a generic listing from now.

Pete77
02-07-2007, 09:05 AM
The Top Gear problem with the Wednesday episode being reported by Tribune as a new episode in the series, rather than a repeat of the Sunday episode, seems to have been resolved this week. However this issue has happened in the past in previous series, so there seems to be some kind of problem with how Top Gear provide episode data on their series to Tribune.

ozsat
02-07-2007, 12:15 PM
The Top Gear problem with the Wednesday episode being reported by Tribune as a new episode in the series, rather than a repeat of the Sunday episode, seems to have been resolved this week. However this issue has happened in the past in previous series, so there seems to be some kind of problem with how Top Gear provide episode data on their series to Tribune.The problem is that if you are not Top Gear fans (and Tribune are not) then the schedule data provided by BBC which Tribune use, does not indicate that the Wednesday episode is a repeat from the preceeding Sunday.

So the problem may come back.

It's the same issue with all such repeats, HIGNFY etc.

Pete77
02-07-2007, 01:43 PM
The problem is that if you are not Top Gear fans (and Tribune are not) then the schedule data provided by BBC which Tribune use, does not indicate that the Wednesday episode is a repeat from the preceeding Sunday.

I suppose with quite a few BBC series I have been interested in the repeats are on a different channel and so are not caught by the Season Pass.

But surely the BBC must use a different episode number for the repeat for Tivo to not treat it as a duplicate program to be ignored under the 28 day rule? I thought the BBC were meant to know what they were doing with this stuff and it was only people like Sky who don't have much of a clue.

AENG
02-07-2007, 02:31 PM
We're not talking rocket science here, exactly, are we? RT clearly marks next Saturday's show (BBC3) as "2/6", and Sunday's BBC2 showing and its repeat on Wednesday as "3/6". What could be simpler than that? Is it numbers that Tribune has problems with?

Gavin
02-07-2007, 03:44 PM
Callsign: BBC4
Provider: NTL
Programme Name:Marcus Brigstocke's Trophy People
Date/Time: Mondays 8:30pm
Problem: Episode data wrong / missing

Tivo says:
Comedian Marcus Brigstocke invites himself to the National Bell Ringing Contest, held at Worcester Cathedral, to find out exactly what it takes to be a champion bell ringer.

BBC says
Model Flying: Marcus spends a weekend in the sunshine, wind and rain at the National British Model Flying Championship held at RAF Barkston Heath

Each episode is shown at 3 different times, some are OK, some have unknown in the episode title so messing up data. The repeats Friday at 00:55 and 22:00 have the right data in jsut not the inital showing.

Too late to do anything now, but if there are any model fliers out there this is a heads up.

ozsat
02-08-2007, 09:42 AM
We're not talking rocket science here, exactly, are we? RT clearly marks next Saturday's show (BBC3) as "2/6", and Sunday's BBC2 showing and its repeat on Wednesday as "3/6". What could be simpler than that? Is it numbers that Tribune has problems with?The schedules I get (and Tribune) have no mention of episode numbers.

Radio Times often gets more info then 'other' companies for the BBC channels - I wonder why??

I'm getting fed up of dealing with 'smart arse' questions/statements from people who do not know the system.

If you have a problem with any schedules - then call TiVo CS.

As I can not be bothered with the hassle of forwarding problems via my unofficial route - when people keep posting negative comments.

ozsat
02-08-2007, 09:47 AM
I suppose with quite a few BBC series I have been interested in the repeats are on a different channel and so are not caught by the Season Pass.

But surely the BBC must use a different episode number for the repeat for Tivo to not treat it as a duplicate program to be ignored under the 28 day rule? I thought the BBC were meant to know what they were doing with this stuff and it was only people like Sky who don't have much of a clue.There are no episode numbers provided - although RT does get them.

If numbers or names are provided then that triggers the episode for Tribune.


For the record - here is the official BBC1 listing for Sunday (4th Feb):

8:00 Top Gear. (Digital Widescreen) Motoring magazine show with Jeremy Clarkson, James May and Richard Hammond. Jeremy makes a public information film, James drives quickly and all three get thrown off a golf course in a riot of bad driving and appalling trousers. Simon Pegg is the Star in a Reasonably Priced Car. (T)


and the official BBC2 listing for Wednesday (7th Feb):

7:00 Top Gear. (Digital Widescreen) Motoring magazine, including road tests, news and features. (R) (T)



Apear from Wednesday being a repeat (which could be 'any' repeat) - there is nothing to show the two are the same episode.

Unless you know it is - or you get the 'extra' service the RT gets - then how do you know?


EDIT: Digiguide seem to get the same info - there is nothing to link the (same) episodes together!

AENG
02-08-2007, 12:36 PM
OzSat, Sorry if you thought my comment was from a smart-arse. The point was serious. It isn't just BBC programmes RT gets episode numbers for, it's other channels, too. So insinuation that they just look after their own is not justified. (Sorry if this is a discussion point - delete it if you see fit.)

Pete77
02-08-2007, 01:08 PM
OzSat,

Thanks for clarifying that the BBC are at fault in this and not Tribune.

I will send an email to the Producer of Top Gear and to the Controller of BBC Two alerting them to the problem. Would this faulty data also hit Sky Series Links though? Obviously the BBC are going to care a lot more about anything that may impact Sky Plus or, in due course, Freeview Playback.

ozsat
02-08-2007, 02:16 PM
OzSat, Sorry if you thought my comment was from a smart-arse. The point was serious. It isn't just BBC programmes RT gets episode numbers for, it's other channels, too. So insinuation that they just look after their own is not justified. (Sorry if this is a discussion point - delete it if you see fit.)Sorry for snapping - but I've spent a while trying to get this right and the BBC don't really help.

I've asked Tribune to try and and work to the known pattern.

BBC are the problem as the data they give out to Tribune isn't carrying the episode id. Most other channels do.

If there are patterns which are not working I can forward that to Tribune to see if they can manual edit them to be the same episode. The problem would be if the later showing ends up not being the repeat and TiVo will think it is.

I think the discussion should end here and hand the thread back to problems.

Pete77
02-08-2007, 04:19 PM
Thanks ozsat. You do a great job trying to get this data corrected on our behalf which everyone on the forum appreciates.

Also apologies if we have criticised Tribune when this is in fact the BBC's fault.

I suppose I should have known the BBC, who routinely start programs up to 4 minutes late, were to blame

On your point on contacting Tivo Customer Services to complain about scheduling errors unfortunately history shows that this tends to be an almost total waste of time. Sky's Tivo CS staff only really want to do the minimum these days and are only mostly interested in selling lifetime subs or new monthly subs or updating credit card details on monthly subs. I'm sure if Tribune received the scheduling error complaint they might do something with it but the problem is Sky's staff don't generally seem to send it through.

katman
02-08-2007, 06:11 PM
Comedy Blue on Paramount Comedy Channels.

Lists lots of upcoming programs but does not give the option to book a season pass.

spitfires
02-09-2007, 04:16 AM
Callsign: BBC1/2/ITV1/2 on both terrestrial or Sky (in fact *all* regional BBC channels as well)
Programme Name: All
Date/Time: 17th Feb onwards
Problem: No programme info (Tivo says e.g. "BBC One" against all times). All other channels OK.

Tivo says
Last Successful Call: Friday, 9th Feb at 01:07
Prog. Guide Data to: Thursday, 1st Mar 2007

Is it me? :confused:

cwaring
02-09-2007, 04:52 AM
Same here. That's another 8-day's-worth of data though. More than you get with Sky+ (I think) and about the same as the V+ Box (formerly TV Drive) so I think it's right.

spitfires
02-09-2007, 08:08 AM
I'm sure I used to get at least 2 week's worth on BBC/ITV 'cos I remember setting it before I went on 2 weeks holiday?

Pete77
02-09-2007, 08:22 AM
I'm sure I used to get at least 2 week's worth on BBC/ITV 'cos I remember setting it before I went on 2 weeks holiday?

Its a maximum of two weeks and then reduces to one week. The BBC provides a new week's worth of listings once a week but doesn't add to them daily,

spitfires
02-09-2007, 08:51 AM
Ah I see - so hopefully tomorrow or Sunday I should get the 17th onwards in the guide.
I've never noticed that before (despite having my Tivo for nearly 5 years!) - many thanks for taking the time to explain that to me.

Pete77
02-09-2007, 10:28 AM
Ah I see - so hopefully tomorrow or Sunday I should get the 17th onwards in the guide.
I've never noticed that before (despite having my Tivo for nearly 5 years!) - many thanks for taking the time to explain that to me.

Yes I thinks its Sunday. I think this only applies to the BBC1, BBC2, ITV1, C4 and Five - the original terrestrial channels. Other BBC, ITV, C4 and Five channels work on a satellite channel basis and often provide listings for the full 3 weeks hence.

The idea is that (a) channels BBC1 to Five react more to real world news events in what they cover and (b) that these channels don't like to reveal their plans to their competitors this far in advance since these five channels still have by far the largest audiences and are the ones where all the major ratings battles are still fought.

richw
02-09-2007, 12:43 PM
Tonight's Mythbusters on Discovery (10pm) and Discovery+1 (11pm) is missing. Tivo thinks Tigers Attack is on for two hours instead of one.

BA2, Sky, etc, etc

Just to confuse things futher, last Sundays missing Mythbusters is now listed on Tivo as being on at 21:00 this Sunday (11th) whereas it actually is Tiger Attack this time.

Andy Leitch
02-14-2007, 03:41 AM
Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC3

Channel Number: 115

Programme Name: Two Pints Of Lager And A Packet Of Crips

Time/Date Of Airing: 17/2 10:55pm

Problem Encountered: Episode Title Censorship

Episode title....Fags, Shags and Kebabs has been censored by Tribune.
ISTR complaining about this before in June 2005.

There is nothing in the contract I have with tivo which states that they will censor the data they provide my subbed tivo.

SITCOM: Two Pints of Lager and a Packet of Crisps
On: BBC 3 (115)
Date: Saturday 17th February 2007 (starting in 3 days)
Time: 22:55 to 23:25 (30 minutes long)

Fags, Shags and Kebabs. Series 1, episode 1.
Sitcom about the lives and loves of five 19-year-olds. Donna needs a man so her mum won't think she's repellent to the opposite sex. Janet wants to help, but discovers that matchmaking can seriously damage your boyfriend.
(Subtitles, Audio Described, 15, 4 Star)

Starring: Natalie Casey, Will Mellor, Ralf Little, Sheridan Smith, Kathryn Drysdale

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide

From the BBC website.....


Two Pints of Lager and...

Sat 17 Feb, 10:55 pm - 11:25 pm 30mins

...a Packet of Crisps. 1/6. Fags, Shags and Kebabs: Janet wants to help Donna prove to her mum that she can find a man, but discovers that her matchmaking efforts affect her own relationship. [AD,S]

Subtitles Stereo Widescreen ;

Website: http://www.bbc.co.uk/twopints/

sjp
02-14-2007, 04:12 AM
the Sky EPG is now listing the new Kyle XP show on Trouble... Tuesday 20th 9pm.

data not in the Tivo listings yet, last download OK this morning (a wee bit after 6am so I should have the most up to date data)

cwaring
02-14-2007, 04:39 AM
There is nothing in the contract I have with tivo which states that they will censor the data they provide my subbed tivo.
However, there's nothing to say they won't ;) I agree with you, I'm just pointing out the obvious :D

ozsat
02-14-2007, 07:02 AM
the Sky EPG is now listing the new Kyle XP show on Trouble... Tuesday 20th 9pm.

data not in the Tivo listings yet, last download OK this morning (a wee bit after 6am so I should have the most up to date data)It is in tonight's download I'm told.

SteveA
02-14-2007, 03:03 PM
Channel 5, Monday Feb 19, 00:10 - 03:10 - a bunch of World's Strongest Man programs are listed, but in fact this stuff has been replaced with NASCAR NEXTEL CUP (Daytona 500)

ericd121
02-17-2007, 11:04 AM
Callsign: C4
Programme Name:Hypochondriacs: I Told You I Was Ill
Date/Time: Mondays 9:00pm
Problem: Season Pass has different name!

I've only checked this in TiVoWeb but...
if you try to set a Season Pass for this 4 part series, the title changes to
The Strangest Hotel in Britain. :confused:

bfb
02-17-2007, 02:42 PM
Hello channels bbc1 bbc2 itv ch4 are not holding any details at all. Is this the same for everyone or just me. The other channels seem to be okay.

cwaring
02-17-2007, 04:13 PM
Please be more specific, bfb. You should have data for this week and, from tomorrow (depending on when your daily call is) for the week after. Not having anything past that is perfectly normal.

Pete77
02-17-2007, 06:07 PM
Hello channels bbc1 bbc2 itv ch4 are not holding any details at all.

He does say not holding any details at all though but perhaps he is actually looking for a program 10 days hence from now.

cwaring
02-17-2007, 06:43 PM
He does say not holding any details at all though
Actually, that's exactly what he said :)

Hello channels bbc1 bbc2 itv ch4 are not holding any details at all.

Perhaps you now need glasses? ;)

but perhaps he is actually looking for a program 10 days hence from now.
Which is precisely why I asked him to clarify his meaning.

Ianl
02-17-2007, 07:21 PM
ECW wrestling on sky sports is just listed as "wrestling" and has an identical description for every episode so my season pass does not record anything as it thinks they are all the same episode

also the WWE listings (smackdown, raw etc) have fairly useless descriptions as they just list a load of wrestlers who are probably not in that episode, quite likely not on the roster for that show, or have been dead for quite a while

Pete77
02-17-2007, 07:23 PM
Its good to know that you and I both agree on something Carl. I would hate to be thought to always be disagreeing with people. :o

Although I may appear to be a little single minded at times I do also like helping people to make the right decision by upgrading their Tivo. It is always very pleasing to hear of those who finally take the plunge on upgrading and for whom it all works out successfully. :up:

Getting back on topic it will be interesting to see if we hear any more of this allegedly missing data just for Channels 1 to 5. :rolleyes:

bfb
02-17-2007, 08:20 PM
Hello on my Tivo there are no listings for any bbc or itv channels and i mean no listings at all. I thought something was wrong when the primeval season ticket said it had no more listings. I knew it was on tonight. Each channel just lists bb1 schedule etc. I connect via lan, have tried via phone and says number is unavailable. Will read ethernet instructions again (along time since i setit up) and see if I can work out whats happened. Basically at the moment only non bbc/itv channels have listings.

bfb
02-17-2007, 08:53 PM
Hello all believe my problem is being caused as my wireless router is playing up. It needs to be reset constantly and doesnt keep the ip setting. By default its in another subnet to the tivo. So I need to edit the /etc/rc.net file for the correct settings for the routers default. (until I can get the thing fixed / replaced). Sorry about the question. Hope Ive got joe installed.

bfb
02-17-2007, 09:14 PM
Pretty certain thats the problem sorry for the post in the wrong place. Out of interest how do I get my tivo in readwrite mode. The rw program from help page doesnt work. Obviously I did it when I changed the ip to static rather than dynamic originally. but cant remember how and am struggling to find the instructions. Once the filesystem can be written to will cp the file then ed it. Dont have joe installed at the moment.

Pete77
02-17-2007, 09:41 PM
Hello all believe my problem is being caused as my wireless router is playing up. It needs to be reset constantly and doesnt keep the ip setting. By default its in another subnet to the tivo. So I need to edit the /etc/rc.net file for the correct settings for the routers default. (until I can get the thing fixed / replaced). Sorry about the question. Hope Ive got joe installed.

These settings are actually changed by typing nic_config_tivo at the Tivo Telnet prompt eg Start/Run/telnet 192.168.0.4 or whatever your Tivo's IP address is. You can then set your IP address, subnet mask and IP gateway from the resulting menu options to be compatible with your router settings. If you lost daily call capability over 2 weeks ago then by now you won't have any listings left for Channels 1 to 5 even though you will have up to a week left for other channels.

cwaring
02-18-2007, 08:32 AM
Its good to know that you and I both agree on something Carl. I would hate to be thought to always be disagreeing with people. :o
Well that was interesting. I mis-read your post as mis-reading the OPs :o :mad: :p

Andy Leitch
02-18-2007, 12:49 PM
Less of the chit-chat please.

You're spamming my inbox with with every reply that isn't a genuine listing error.




Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Top Gear

Time/Date Of Airing: Sun 18/2 8pm

Problem Encountered: Won't be recorded due to 28 day rule.

To late to fix for info only.

TCM2007
02-18-2007, 01:23 PM
Less of the chit-chat please.

You're spamming my inbox with with every reply that isn't a genuine listing error.




Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Top Gear

Time/Date Of Airing: Sun 18/2 8pm

Problem Encountered: Won't be recorded due to 28 day rule.

To late to fix for info only.

Recording fine here; OAD and details look correct.

=CM=
02-19-2007, 06:23 AM
BBC4 (Freeview )
Charlie Brooker's Screenwipe
Airs very often - new ep Monday 2200, repeated early hours Tues, then evenings and late night Thurs, Sat, Sun.

A season pass records every showing. I set SP last week and immediately Tivo put every prog into its schedule. All eps have the same description ("slags off the Apprentice, 24" etc). and all listings have the "(R)". Not sure if this has been reported already. It's obviously better to get too many and be able to remove dups but if the broken listings could be fixed? Ozsat will probably tear his hair out at the Beeb's ongoing lack of id on their progs...

Andy Leitch
02-25-2007, 07:37 AM
Postcode: DG2

Service Provider: Sky Digital

Channel Name: BBC2

Channel Number: 102

Programme Name: Top Gear

Time/Date Of Airing: Sun 25/2 8pm

Problem Encountered: Won't be recorded due to 28 day rule.

To late to fix for info only.


Broken again for the second week running. :rolleyes:

richw
02-25-2007, 07:57 AM
Broken again for the second week running. :rolleyes:

It's fine here (BA2, Sky), and was fine last week as well.

Andy Leitch
02-25-2007, 08:13 AM
It's fine here (BA2, Sky), and was fine last week as well.

Well it's broken here. The quality of my listings is dreadful.

http://img178.imageshack.us/img178/4694/18470182un0.th.jpg (http://img178.imageshack.us/my.php?image=18470182un0.jpg)

Pete77
02-25-2007, 08:15 AM
Broken again for the second week running. :rolleyes:

Also scheduled to record here without any issues. It was only the Wednesday repeat showing of Top Gear also being recorded that I was having issues with.

Have you considered rerunning Guided Setup to another platform and then back again to your platform as you may have a database corruption issue this would probably solve.

Foxy
02-25-2007, 01:43 PM
Programme Name: Top Gear

Time/Date Of Airing: Sun 25/2 8pm

Problem Encountered: Won't be recorded due to 28 day rule.

Andy,

It's not giving preference to one of the repeats, is it?

Pete77
02-27-2007, 09:29 PM
Service Provider: Sky Digital

Channel Name: Nat Geographic and Nat Geographic +1

Channel Number: 527 & 528

Programme Name: Air Crash Investigation, "Hidden Danger"

Time/Date Of Airing: Tue 27/2 9pm (527) & 10pm (528)

Problem Encountered: the billed brand new episode Hidden Danger was supposed to be about a China Airlines Flight plummeting 30,000 feet in a JetStream according to the EPG description. However instead the program shown was an episode about two 737 crashes at Pittsburgh and in Colorado due to a faulty hydraulic rudder motor. I have checked the further showings on 2nd March for this same episode on the Sky EPG and it also matches the Tivo listings of the episode due to show on that day as again being Hidden Danger. Again it is supposedly about the China Airlines flight plummeting 30,000 feet.

The National Geographic Channel On Screen program listing for the evening before the program started also showed Hidden Danger and this did seem to be a brand new episode content wise but unfortunately there was no description of the episode name within the episode itself to be able to tell if it was in fact Hidden Danger (which may simply have been given the wrong description from a later new episode in the Air Crash Investigation series).

Certainly the China Airlines episode description is one that has never yet been aired on National Geographic. This problem looks like it may be National Geographic or Sky's fault rather than a Tribune EPG issue.

=CM=
02-28-2007, 11:29 AM
BBC4 Life on Mars Tues 2200

Just to note there is some befuddlement on what episode will air on Tuesdays 2200 BBC4 after the BBC1 2100 episode of Life on Mars. Regime began 2 weeks ago with BBC1 ep1 at 2100, followed by BBC4 ep2 at 2200; last week BBC1 ep 2 followed by BBC4 ep 3. Due to footy this week there was no showing yesterday 27 Feb on BBC1 so BBC4 repeated ep 1. Next week on BBC4 is either ep 2 or ep 4 - apparently Radio Times lists ep 4 but digiguide says ep 2 repeated. (Did I phrase that succicinctly but readably?!)

At the moment Tivo claims it's episode 4 on BBC4 but that might change. A situation Tribune can't be blamed for!

cwaring
03-10-2007, 05:48 PM
Wow! No posts for ten days! Either Tribune are getting better; they're not as bad as some people say; or they're so bad no-one's bothering to report stuff here ;):D Anyway.....

Callsign: FIVE
Programme Name: NCIS
Date/Time: Fridays 16th @ 23rd March
Problem: FROSP not picking up the two episodes mentioned due to the OAD being a day out. 17/3 and 24/3 respectively.

This may or may not be the problem actual because I've just noticed that all my dates seem to be a day out...

NCIS
Now Playing
Episode Orig.Air Date Channel Date Mins
Probie Fri 10th Mar 2006 FIVE Fri 9th Mar 60


Upcoming Showings (not including Saturday repeats)
Episode Orig.Air Date Channel Date Time Mins
Model Behaviour Fri 17th Mar 2006 FIVE Fri 16th Mar 21:00 60
Boxed In Fri 24th Mar 2006 FIVE Fri 23rd Mar 21:00 60

b166er
03-13-2007, 03:17 PM
Another confusion night with Life On Mars again, not that I blame Tribune.

The BBC site claims BBC1 has episode 4 at 9pm, followed by a repeat of episode 3 (the IRA one) on BBC4 at 10pm.

TiVo and Digiguide think also that episode 4 is on BBC1 at 9pm, but they (mistakenly?) think that episode 5 follows at 10pm on BBC4.

Last week it was the BBC site that was right, no big surprise I suppose. It's probably too early to assume that this is the end of our sneak-peek at next week's episode via BBC4 from now on, but it might be.

cwaring
03-13-2007, 06:10 PM
It's probably too early to assume that this is the end of our sneak-peek at next week's episode via BBC4 from now on, but it might be.
No it's not, and yes it is respectively ;)

The Obo
03-28-2007, 02:52 PM
The new series of Cold Case on SKY1 is not being picked up by season passes that have First Runs Only.

The episodes are all marked 2007, but the original air date is 3 January 2007 (this isn't even the USA original air date) so this I assume is the reason it is not being recorded. (> 3 months?)

Because there are loads of old series on SKY1, SKY2 and SKY3 I don't want to change my season pass to first run and repeat or I get dozens of old episodes I've already seen!

Can the original air dates be fixed?

tonywalk
03-31-2007, 08:29 PM
Confirmed - I've missed the first of the new series as it thinks it is a repeat and I only have the season pass set for first run. As of tonight (Saturday) it doesn't appear to have been fixed. I note that Sky aren't parallel airing this series on Sky Two.

Hope this can be fixed ASAP.

Tony.

tonywalk
03-31-2007, 08:31 PM
There are a large number of repeat episodes scheduled for the 31st and upcoming days that are flagged as first run.

Hope this can be tweaked in timely fashion.

Cheers,
Tony.

Pete77
03-31-2007, 08:52 PM
Dear Tony,

Unfortunately it has been proven that Tribune cannot be trusted to operate First Run Only in the way that you or others would like it to be. Therefore the only option to catch everything is to set First Run & Repeat and then either:-

(a) delete the extra episodes you don't need manually through the Tivo interface

(b) If you have a network card and Tivoweb to also install the Tracker module as well as the Daily Mail and trackerupdate.tcl programs modules run daily by Cron. This will then enable you to set programs previously recorded not to record before the recordings take place. using Tivoweb.

I hope this helps.

sjp
04-01-2007, 01:22 AM
Confirmed - I've missed the first of the new series as it thinks it is a repeat and I only have the season pass set for first run. As of tonight (Saturday) it doesn't appear to have been fixed. I note that Sky aren't parallel airing this series on Sky Two.

Hope this can be fixed ASAP.

Tony.

oops I intended to flag this last week... Cold Case is currently being premiered Thursdays at 10pm and repeated Saturdays at 8pm. The first week looked to have an 11pm Wednesday airing as well but this doesn't look to be true for subsequent weeks (as far as digiguide lists anyway).

the Wednesday 11pm showing is slipping through the FRO rules (subsequent episodes at this time look to be season 2 repeats) other weeknight 11pm showings are not, currently, falling foul of the FRO rules.

disclaimer. this based on what I can remember from last week, was accurate then - as to now, who knows :)

I think i've deleted our recording but if we still have it i'll PM you to see if you want a dvd copy.

stuart

cwaring
04-01-2007, 05:23 AM
Dear Tony,

Unfortunately it has been proven that Tribune cannot be trusted to operate First Run Only in the way that you or others would like it to be.

Dear Pete,

Unfortunately, as has been stated on many occasions, FRO does not work in the way anyone in the UK expects it to. The advice given has always been not to use it if at all possible.

That said, I haven't had that much trouble using it over the years.

tonywalk
04-01-2007, 09:51 AM
I thought the whole point of this thread was for us to post when we spotted these irregularities, then for the-kind-person-who-reports-them-to-Tivo/Tribune-whose-name-I-forget reports them in and they get fixed.

Tony.

cwaring
04-01-2007, 09:54 AM
Yes and no. Although this thread does usually get monitored and the errors reported and fixed, the actual official way to report errors is to call Tivo CS.

cwaring
04-04-2007, 05:56 PM
Programme: NCIS, Season 3
Channel: five
Day/Time: Fridays, 9pm
Problem: This programme now requires a working FROSP (due to earlier season repeats on a Saturday) but the OAD for the first ep is that of the second ep as well, so a FROSP does not currently work.
This programme is completely broken now, SP-wise. NO episodes are being scheduled.

Even more confusing is that the OADs are not even the US air-dates :confused:

For example, tomorrow's ep is S3E13, "Deception". The OAD given is 'Fri 31st March 2006'. Well according to this (http://http://epguides.com/NCIS/) site that ep was shown on 17th January, 2006.

I'll officially report this at the weekend but thought I'd mention it here too.

Pete77
04-04-2007, 06:14 PM
This programme is completely broken now, SP-wise. NO episodes are being scheduled.

Presumably you can create a new SP though that covers just this series? Not ideal I agree but better than nothing. Then there is always a title wishlist if all else fails.

What other programs does the girl who plays Abbey in NCIS also appear in then?

cwaring
04-04-2007, 07:46 PM
Presumably you can create a new SP though that covers just this series?
How, exactly? Only thing I could do is a 'manual repeat recording', which kinda defeats the object. :)

What other programs does the girl who plays Abbey in NCIS also appear in then?
None that I know of, but she in every season, so that won't help either.

Thanks for playing.. but best stop the 'chat' now :D

Pete77
04-05-2007, 03:31 AM
How, exactly? Only thing I could do is a 'manual repeat recording', which kinda defeats the object. :)

I meant go to Pick Programmes to Record/Search by Title/All Programmes/NCIS//Book A Season Pass.

View Upcoming Episodes shows Deception 6/4 9pm, Call of Silence 7/4 8.15pm, Light Sleeper 13/4 9pm, NCIS (ie generic no episode details available) 14/4 8.15pm.

I agree its unsatisfactory that your old Season Pass didn't work but that's clealry because Tribune have issued a new series identifier to this series of NCIS, even though they shouldn't have done. :down: :mad:

cwaring
04-05-2007, 04:48 AM
I meant go to Pick Programmes to Record/Search by Title/All Programmes/NCIS//Book A Season Pass.
How would that make a difference exactly? It would just set up another SP which won't record Friday eps due to an OAD problem :confused: The meta-data is wrong. A new SP won't fix it :(

(Sorry for the chat, folks!)

Pete77
04-05-2007, 04:58 AM
How would that make a difference exactly? It would just set up another SP which won't record Friday eps due to an OAD problem :confused: The meta-data is wrong. A new SP won't fix it :(

(Sorry for the chat, folks!)

Turn off First Run Only then?

cwaring
04-05-2007, 05:17 AM
Yeah. Might do that. As it happens it shouldn't record the Saturday earlier-season repeats anyway as there should be a clash with "Casualty".

KevinHopkins
04-08-2007, 06:52 AM
Channel name: BBC1EM
Channel number: 58
Provider: terrestial aerial
Date & time: Fri 13th April 2007 (!) 1930-2000
Postcode: NG4

The programme Inside Out at 1930-2000 actually has a duration of 10h30, taking it from 1930 to Sat 14th April at 0600.

BB1WSM on Channel 1 (Freeview) is fine (i.e. I can see the normal Friday evening programmes), but I have a hearing problem so it is useful to be able to select the subtitles on and off as needed, which are only available from BBC terrestial transmissions (is that still true? - I believe if I record them from Freeview they have to be on all the time).

Kevin.

cwaring
04-08-2007, 07:56 AM
Other than the OAD being wrong :rolleyes: it seems to be okay on mine..
http://img147.imageshack.us/img147/2810/image1fp2.th.jpg (http://img147.imageshack.us/my.php?image=image1fp2.jpg)
Different platform and region might have something to do with it I suppose :)

ozsat
04-08-2007, 09:52 AM
Channel name: BBC1EM
Channel number: 58
Provider: terrestial aerial
Date & time: Fri 13th April 2007 (!) 1930-2000
Postcode: NG4

The programme Inside Out at 1930-2000 actually has a duration of 10h30, taking it from 1930 to Sat 14th April at 0600.

BB1WSM on Channel 1 (Freeview) is fine (i.e. I can see the normal Friday evening programmes), but I have a hearing problem so it is useful to be able to select the subtitles on and off as needed, which are only available from BBC terrestial transmissions (is that still true? - I believe if I record them from Freeview they have to be on all the time).

Kevin.It is wrong on BBC1 East Midlands only - and has now been reported.

sjp
04-10-2007, 12:51 AM
Criminal Minds
Living TV
Sky

fractured Season Pass as of next week (iirc)

cwaring
04-15-2007, 12:10 PM
Just noticed that tonight's BBC3 showing of "Doctor Who" isn't in the schedule but is on, according to DigiGuide and both the Radio Times and BBC websites. I like to watch it for the Red Button commentary.

The schedule should be like this:

7:35pm Castaway Exposed
8:00pm Doctor Who
8:45pm Doctor Who Confidential

daveh
04-19-2007, 01:04 PM
New season NCIS
FX and FX+1
Sky

First Run Only not set.

SCOOBY.C
04-20-2007, 07:53 AM
setanta ch34 only ever has scottish football listed yet theres loads on it now?

b166er
04-20-2007, 08:03 AM
setanta ch34 only ever has scottish football listed yet theres loads on it now?I doubt I'm the only one that wonders what this means.

SCOOBY.C
04-20-2007, 08:11 AM
I doubt I'm the only one that wonders what this means.
how? ch 34 on freeview is setanta, which has a full programme listing (as is shown on my panasonics epg) yet tivo only ever lists scottish football at certain times, occassionaly even when theres no scottish football on!

b166er
04-20-2007, 08:15 AM
how? ch 34 on freeview is setanta, which has a full programme listing (as is shown on my panasonics epg) yet tivo only ever lists scottish football at certain times, occassionaly even when theres no scottish football on!Makes more sense now :D :up:

ozsat
04-20-2007, 08:26 AM
Setanta will not provide listings for the DTT version.

It is a cut-down version of Setanta Sports 1 - but with occasional changes - just Setanta will not say what they are.

Form the time being I think the DTT version may carry Sports 1 listings.

SCOOBY.C
04-20-2007, 08:38 AM
Setanta will not provide listings for the DTT version.

It is a cut-down version of Setanta Sports 1 - but with occasional changes - just Setanta will not say what they are.

Form the time being I think the DTT version may carry Sports 1 listings.
sorry not upto speed here, but i take it tivo uses different guides/listings to the normal freeview epg listings (that my other freeview stuff uses)? :o

Mark Bennett
04-21-2007, 04:31 AM
A quick heads-up that anyone who scheduled a recording for
"Have I got a little bit more news for you"
will have had it removed as it is no longer in the programme guide.
It is now (correctly?) called
"Have I got a bit more News for you"

If it was a typo on the name then why give it a different ID number...?

Pete77
04-21-2007, 04:49 AM
Setanta will not provide listings for the DTT version.

It is a cut-down version of Setanta Sports 1 - but with occasional changes - just Setanta will not say what they are.

Are you sure its not more the case that Tribune just can't be bothered to learn what the changes are and to come up with an EPG variant for the Freeview channel version that reflects this. In my experience Tribune's position seems to be that another less popular channel to support means more work for them but with no more money being paid to them by Tivo under the contract.

I'm sure if anyone who really cares about this made enough fuss with the marketing and program info people at Setanta and copied in the relevant senior people at Tribune in the USA (rather than our friend Ken in Europe who is the major point of resistance to any new minor channel additions judging from his previous email coresspondence with me) then the matter would be addressed.

cwaring
04-21-2007, 05:03 AM
Are you sure its not more the case that...
As ozsat has been doing this job for years, I think I'd tend to believe him than yet another cynic who doesn't actually have a clue :)

(That wasn't aimed directly at you, Pete. My answer would have been the same whoever posted that ;))

Pete77
04-21-2007, 05:09 AM
(That wasn't aimed directly at you, Pete. My answer would have been the same whoever posted that ;))

Actually I do have a large number of clues on this particular issue and my comments are closer to the actual truth than those made by ozsat, which merely reflect the official but inaccurate position regarding missing channels expressed by Sky Tivo customer services. It was I and not ozsat who managed to obtain the missing EPG data for TrueMovies, TrueMovies2 and Zone Thriller.

If I thought you actually wanted the job Carl I would be inclined to withdraw my moral support for your next interview but since I know you don't want it can I therefore wish you every possible success in getting the job at your forthcoming interview. ;) :p

SCOOBY.C
04-21-2007, 06:37 AM
i'd be more than happy to write a letter to setanta about this but fear it would be useless as i'm lost :( Can anybody point me in the right direction to help clear this up for me before i compile my letter?

ozsat
04-22-2007, 02:35 AM
i'd be more than happy to write a letter to setanta about this but fear it would be useless as i'm lost :( Can anybody point me in the right direction to help clear this up for me before i compile my letter?Before you write - check your TiVo today ;)

The only information available is that it is usually Setanta Sports 1 - so the listings will usually be correct.

Pete77
04-22-2007, 03:17 AM
Before you write - check your TiVo today ;)

The only information available is that it is usually Setanta Sports 1 - so the listings will usually be correct.

Its amazing what a little bit of complaining about missing data and a little helpful persuasion on our behalf with Tribune by Ozsat can do. ;) :up:

Having listings that are mainly correct seems a far better situation than having no listings at all. And I say that as someone who personally detests all forms of football and thus for whom there is personally little likelihood of ever recording anything broadcast on this channel.

Surely the bottom line is that Freeview platform using Tivo owners have only 40 or so channels to choose from compared to 300 to 400 or more on Sky. So in those circumstances it isn't asking very much for there to be EPG data for all the channels anyone might reasonably want to record on Freeview, which would clearly include expensive pay per view football television.

Obviously its highly unlikely anyone is ever going to complain about the absence of EPG listings for tv shopping channels but when almost every Sky pay movie channel out there has Tivo listings what justification can there possibly be for not supporting Setanta's channel, especially when the pay TopUpTv channels have always been supported with a Tivo EPG.

Thanks again to ozsat for his help and intervention here and for avoiding the need for anyone to have to write to either Setanta or to Ms Kathleen Tolstrup and her colleagues at Tribune in the USA.

dvdfever
04-22-2007, 06:47 AM
Points of View BBC1 North West
Sunday 22/4/07 5.20pm

Won't record because it thinks it's a repeat of a previous programme within the past 28 days (same thing happened last week)

TCM2007
04-22-2007, 07:01 AM
Carl, Pete - no discussions; people subscribe to this thread to get e-mail alerts of errors.

Pete77
04-22-2007, 07:09 AM
Carl, Pete - no discussions; people subscribe to this thread to get e-mail alerts of errors.

The discussion was of a listings error for a whole channel's worth of data and its correction due to ozsat's intervention.

And the general point of whether or not Tribune maintains all channels on Sky, Virgin Media and Freeview with proper programs (rather than advert channels) is likely to be of relevance and interest to most subscribers to this thread.

TCM2007
04-22-2007, 11:42 AM
And the general point of whether or not Tribune maintains all channels on Sky, Virgin Media and Freeview with proper programs (rather than advert channels) is likely to be of relevance and interest to most subscribers to this thread.

Quit being so selfish Pete. You are making this thread unusable for subscribers just because YOU arrogantly think they won't mind. And you can't even try to talk you out of it without making things worse.

Pete77
04-23-2007, 05:23 AM
My Tivo is planning to record the episodes of Never Mind The Full Stops on BBC Four broadcast at 8.30pm on Tuesday 24th April and at midnight (3.5 hours later) on Wednesday 25th April.

I have a BBC Four season pass for this program.

Is the reason for this because Tivo has only created generic data for this series so the 28 day rule does not apply or quite what exactly?

I have told the SP to keep at most only 1 episode of this program. Is this the reason it then also tries to record the repeat showings of the program? The same thing happens with Click on BBC News 24 which also has an SP set to keep at most only 1 episode.

BobBlueUK
04-23-2007, 06:25 AM
Callsign: WEDDTV (Wedding TV)
Programme Name: ALL
Date/Time: ALL
Problem: No TV schedule data.

This newly launched channel has no schedule information on the TiVo EPG at all, although they publish their TV schedule on their website (http://www.weddingtv.com/?s=2.1) and also appear on the Sky EPG and Digiguide.

I have emailed Wedding TV using their contact page (http://www.weddingtv.com/index.php?s=12.11) and pointed them towards TiVo and Tribune - can anything else be done to help get their channel info carried? Cheers.

Pete77
04-23-2007, 09:36 AM
Program:- Doctor Who Confidential
Platform:- Sky Digital
Channel:- 115 BBC Three

My BBC Three Keep Until Space Needed Season Pass for Doctor Who Confidential has recorded both the 7.25pm showing on Sat April 21st on BBC Three and the 8.45pm showing on Sat April 22nd on BBC Three. These are both for "New York Story" although the BBC seem to have forgotten to give the showing at 7.25pm on April 21st this title.

Is this why my Season Pass recorded both the original showing and the repeat showing of this episode?

Surely it is Tribune's job to sort out these kind of anomalies so this kind of thing doesn't happen. So far as I can tell Tribune have now assigned some junior or other without a clue to maintaining the Tivo data on the basis that those of us still using Tivos are captive customers who can't vote with our feet and move elsewhere, mainly because Sky + is even worse and Freeview Playback is still not available in any meaningful kind of way in respect of its SP functionality.

Pete77
04-23-2007, 09:53 AM
I have emailed Wedding TV using their contact page (http://www.weddingtv.com/index.php?s=12.11) and pointed them towards TiVo and Tribune - can anything else be done to help get their channel info carried? Cheers.

These were the answers I got some time ago from Tribune Media in my successful attempts to have data added for Zone Thriller and TrueMovies and TrueMovies 2 channels:-

First the not very helpful response from Kenneth Carter, who runs their European data collection and supply operation:-

-----Original Message-----
From: Carter, Kenneth H
Sent: 20 October 2006 23:14
Subject: Re: TrueMovies EPG Data Not Being Received by Tivo/Tribune
Media Services

Normally we would not respond to an inquiry such as this because you are not
our customer. Since you have spent some time on this I will respond.

We only supply channels for which we have a paying customer. No one is
willing to pay us to edit the channels you mention. At such time as a
customer pays us to add them we will do so.

Ken

Then subsequently I got this much more helpful response from Tribune in the USA which seems to have over-ridden this position:-

-----Original Message-----
From: Mann, Amy A.
Sent: 23 October 2006 18:10
Subject: FW: TrueMovies EPG Data Not Being Received by Tivo/Tribune Media Services

Good afternoon,

We have received your email.

The channels will be added to the EPG in the next few days. Stay tuned.

Amy

Amy Mann
Director, New Media Sales
800-833-9581 ext. 2333
aamann@tribune.com

-----Original Message-----
From: Tolstrup, Kathleen F.
Sent: Friday, October 20, 2006 7:44 AM
To: Carter, Kenneth H.; Mann, Amy A.; Wells, Leslie A.
Cc: Heinz, Andrew H.
Subject: FW: TrueMovies EPG Data Not Being Received by Tivo/Tribune Media Services

Not sure who should follow on this one...

k

-----Original Message-----
Sent: Friday, October 20, 2006 6:42 AM
To: Gail Screene

Dear Ms Screene,

I am a UK customer of Tivo viewing via the Sky Digital platform (which operates as the STB feed for my Tivo PVR) and would like to know why TrueMovies and TrueMovies2 do not appear to provide any EPG channel listings data to Tribune Media Services Europe who provide the EPG data for the Tivo UK PVR service? As a result of this there is no EPG listing for these two movie channels on my Tivo UK EPG meaning that I cannot use my PVR to record movies broadcast on these two movie channels.

I have contacted Tivo's UK customer service phone line (run for Tivo by Sky unfortunately) about this issue who say that Tribune Media Services Europe maintain that TrueMovies/ChartShow is not providing them with the necessary EPG data for the two TrueMovies channels.

Can you please clarify the situation as I find it very annoying that I cannot record movies from your two TrueMovies channels on my PVR due to the alleged failure by Chartshow to provide Tribune Media Services with the necessary EPG data for the two TrueMovies channels. However I notice that this EPG data is provided to Sky Digital for their EPG by ChartShow.

I look forward to your comments on the above issue.

So you could do worse than to contact Amy Mann in respect of missing data for this channel, Wine Tv, Baby Tv, Legal Tv, Bonanza Tv and a whole bunch of other FTA channels added to the Sky Digital EPG in the last year or so but for which Tribune have not chosen to add EPG data on the Sky Digital platform for Tivo customers.

You could also try contacting Sky Tivo customer services to ask them why there is no data but they always seem to respond with a standard lie to the effect that the channel concerned is not willing to provide the data required to Tribune. However I know for a fact that in most cases this is simply not true. In fact FTA channels are usually keen on the widest possible dissemination of their EPG data.

BobBlueUK
04-23-2007, 12:37 PM
Thanks for the extra info, Pete. Will wait and see what sort of response I get back from Wedding TV and then maybe follow up your leads...

Pete77
04-23-2007, 12:49 PM
Thanks for the extra info, Pete. Will wait and see what sort of response I get back from Wedding TV and then maybe follow up your leads...

Yes the channel itself has to be in favour of the idea for it be easy to bring pressure to bear on Tribune.

This was the helpful reply I had from George Hills at Zone Media about Tribune not supplying Tivo with details of their then recently launched Zone Thriller channel, even though Tribune and Tivo were covering other Zone channels like Zone Reality and Zone Horror:-

-----Original Message-----
From: George Hills
Sent: 20 October 2006 18:41
Subject: RE: Zone Thriller EPG Data Not Being Received by Tivo/Tribune Media Services

I look after our EPG contracts here at Zonemedia and I’ve taken a look into this issue for you.

You’re right: the Zone Thriller EPG schedule has not been supplied to Tribune Media Services to date. This has now been rectified, and they’ll be getting all schedules and updates from now on.

This does not necessarily mean you’ll see Thriller on the TIVO EPG any time soon.

I’ve had a chat to a helpful member of the Tribune team earlier today who said that they do not necessarily supply full TIVO EPGs for every channel, since there are more than 400 digital channels in the UK. They will consider Zone Thriller early next week and get back to me with an answer.

Like you, I am strongly in favour of anything that makes it easier for our viewers to tune in.

Thank you for your email: you’ve alerted me to an issue I hadn’t been aware of until now. It’s very much appreciated.

I hope to have more information for you sometime next week.

Warm regards,

George Hills

I had less success with the guy responsible for Movies4Men's tv schedules who simply didn't seem to undertand what Tivo was all about or why they would be interested in supplying data.

I never got a direct reply back from Chartshow Tv about TrueMovies and TrueMovies 2 but the data did start appearing a day or so after Amy at Tribune's email to me.

The TrueMovies channels are quite popular in terms of FTA channels in the Sky EPG lineup. Significantly more so I imagine than Wedding Tv. I hesitate to ask about your interest in Weddings but I suppose you could of course be about to get married.

ericd121
04-23-2007, 02:26 PM
Callsign: ITV4
Programme Name:3rd Rock from the Sun
Date/Time: Friday 6:00pm
Problem: Wrongly flagged as duplicate.

This is the third part of a three part story, 36! 24! 36! Dick!
This episode is marked as a repeat of the second part, and therefore will not be recorded by the Season Pass.

Pete77
04-23-2007, 06:01 PM
This is the third part of a three part story, 36! 24! 36! Dick!This episode is marked as a repeat of the second part, and therefore will not be recorded by the Season Pass.

Tribune need to fire their youth opportunities scheme trainee and put their full time skilled member of staff back on controlling Tivo data. The whole service is going completely down the tubes at the present time.

Ianl
04-24-2007, 01:00 PM
as i posted a few months ago but still no change:

sky sports
ECW wrestling

problems:

program just called wrestling
every episode title / description is the same
tivo thinks every episode is a repeat shown within the last 28 days therefore never records it (it is actually shown 3 times each week)

ozsat
04-24-2007, 01:55 PM
Tribune need to fire their youth opportunities scheme trainee and put their full time skilled member of staff back on controlling Tivo data. The whole service is going completely down the tubes at the present time.No further decusions in this thread - or I'll close it - I will delete any further non-error report posts!

If I don't check it then the errors will not get forwarded in anycase - so it will be no loss to me or Tribune!

And why slag off people when you don't know the facts!

In this case - ITV4 schedules indicate it is part 2 on the date stated!

RichardJH
04-24-2007, 03:27 PM
BBC1 9PM tonight

Programme. Life Line there is no link to Part 2 which is on Thursday at 9PM

Programme data indicates that both are the same.

TIVO DUNIYA
04-25-2007, 03:20 PM
None of the following FOREIGN LANGUAGE channels have any programme listings:
781-B4U MUSIC
787-MTA
791-BANGLA TV
792-ARY DIGITAL
793-MATV
795-PRIME TV
797-SOUTH FOR YOU
804-ABU DHABI
806-MAX
808-AASTHA
809-APNA BAZAAR
810-RECORD TV
813-ISLAM CHANNEL(THIS ONE IS BROADCAST IN ENGLISH)
814-CHANNEL S
815-GEO TV
817-DM DIGITAL
820-QTV
822-DM ISLAM
823-ARY MUZIK
824-AAG TV
825-UNITY TV
826-CHANNEL S NTV
827-CHANNEL S ATN
828- CHANNEL PUNJAB
831-PTV GLOBAL
832-DD NEWS
833-DD INDIA
834-AAPNA CHANNEL
There's probably more,as these are just from my customised list,will check for further omissions.

TCM2007
04-28-2007, 06:36 AM
Channel: SKYONE
Platform: Sky
Date: Thursdays, 10pm
Programme: Cold Case

The brand new Cold Case have the US OADs attached.

This means First Run Only will not work, and in this case this is a problem as Sky One is also repeating earlier series in the daytime.

sjp
04-28-2007, 08:41 AM
Channel: Hallmark
Platform: Sky
Date: Friday broadcasts at 8pm
Programme: Jericho

The Friday showing of Jericho is not listed on TiVo. Digiguide has it and a promo email from Hallmark themselves has it being broad cast Friday at 8pm with a repeat (which is listed on TiVo) on Sundays at 9pm.

Not so important this week as it's a catch up episode but Friday 11th May data would be handy.

ericd121
04-28-2007, 11:33 AM
Callsign: BBC2
Programme Name:Newsnight Review
Date/Time: Friday 4th May, 11:00pm
Problem: Subsumed into Newsnight

The normal separate listings for Newsnight (10:30-11:00) and Newsnight Review (11:00-11:35) have been combined into one listing for Newsnight of 10:30-11:35.

Paper edition of Radio Times has the separate listings, online has the amalgamated version.

Looks like a BBC change.

Bottom line: this episode won't be picked up by a "Newsnight Review" Season Pass.

cwaring
04-29-2007, 09:46 AM
Callsign: BRAVOD
Programme Name: The Firm
Date/Time: Saturday 12th May 2007, 11:00pm
Problem: Wrong Film
Details: Tivo thinks Bravo are showing the Tom Cruise film of the same title when in fact it's actually this..

FILM: The Firm
On: Bravo (138)
Date: Saturday 12th May 2007 (starting in 13 days)
Time: 23:00 to 00:20 (1 hour and 20 minutes long)

Disturbing drama about a seemingly respectable estate agent who leads a double life as the head of a vicious, well-organised gang of football hooligans. When 'the Firm' decide to confront a rival gang, it ends in tragedy.
(Made For TV, 1988, 18, 3 Star)

Director: Alan Clarke
Starring: Gary Oldman, Lesley Manville, Philip Davis, Andrew Wilde, Charles Lawson, William Vanderpuye

I remember this happened the last time they showed it as well, 'cos my Tivo had recorded it as I have a WL for that film title.

Foxy
04-29-2007, 10:37 AM
Callsign: Five
Programme Name:xxxxxxxxxx: The True Story
Date/Time: Tuesday, 8:00pm
Postcode: ML8

Tuesday 17th April : Herod the Great: The True Story
Tuesday 24th April : The Philosopher's Stone: The True Story
Tuesday 1st May: Angels and Demons: The True Story

Is there any way for programs like this to be marked as a series, so I can have an SP?

Andy Leitch
04-30-2007, 11:21 AM
Too late to fix but for info only

Postcode: DG2

Service Provider: Sky Digital

Channel Name: Five

Channel Number: 105

Programme Name: Fifth Gear

Time/Date Of Airing: 30/4 8pm

Problem Encountered: Change of programme name

A SP for 5th Gear will not record the new series, as it has changed name to Fifth Gear

MOTORING: Fifth Gear
On: five (105)
Date: Monday 30th April 2007 (starting in 3 hours and 39 minutes)
Time: 20:00 to 21:00 (1 hour long)

The motoring magazine show returns for its eleventh series. Tom Ford finds out what it's like to be a paparazzi photographer hot on the trail of celebrities in an unassuming black Kia Cee'd. A car crash investigation demonstrates the importance of carrying out a vehicle history check on second-hand cars. Tiff Needell has the first TV test of the Audi R8. Jason Plato takes the Brabus Rocket to the German Autobahn. Vicki Butler-Henderson races a Fiat Panda HP against a Ferrari.
(New Series, Followed by five news at 9, Subtitles)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Marked By: 'New Motoring' and 'Category: Motoring' markers
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide

Foxy
04-30-2007, 11:53 AM
Too late to fix but for info only

Postcode: DG2

Service Provider: Sky Digital

Channel Name: Five

Channel Number: 105

Programme Name: Fifth Gear

Time/Date Of Airing: 30/4 8pm

Problem Encountered: Change of programme name

A SP for 5th Gear will not record the new series, as it has changed name to Fifth Gear


Platform - Freeview
Channel - Five
Programme Name: Fifth Gear
Time/Date of airing: Wed 12/3 2003 onwards

a) Didn't this programme used to be called "5th Gear"? Channel 5 web site appears to agree; search for "5th Gear" returns repeats on Discovery Home & Leisure & search for "Fifth Gear" returns new series on Five.
So Season Passes for "5th Gear" presumably won't get "Fifth Gear"?I'd suggesting keeping both Fifth & 5th SPs! They seem to chop & change!

Actually, the Series is called 5th Gear (501329) but this week's programs are labelled Fifth Gear! Search by Title returns nothing for Fifth but gives you the series under 5th. :confused:

manolan
05-01-2007, 06:18 AM
Too late to fix but for info only

Postcode: DG2

Service Provider: Sky Digital

Channel Name: Five

Channel Number: 105

Programme Name: Fifth Gear

Time/Date Of Airing: 30/4 8pm

Problem Encountered: Change of programme name

A SP for 5th Gear will not record the new series, as it has changed name to Fifth Gear

MOTORING: Fifth Gear
On: five (105)
Date: Monday 30th April 2007 (starting in 3 hours and 39 minutes)
Time: 20:00 to 21:00 (1 hour long)

The motoring magazine show returns for its eleventh series. Tom Ford finds out what it's like to be a paparazzi photographer hot on the trail of celebrities in an unassuming black Kia Cee'd. A car crash investigation demonstrates the importance of carrying out a vehicle history check on second-hand cars. Tiff Needell has the first TV test of the Audi R8. Jason Plato takes the Brabus Rocket to the German Autobahn. Vicki Butler-Henderson races a Fiat Panda HP against a Ferrari.
(New Series, Followed by five news at 9, Subtitles)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Marked By: 'New Motoring' and 'Category: Motoring' markers
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Excerpt taken from DigiGuide - the world's best TV guide

My existing SP picked up last night's episode without problems.

pmk
05-01-2007, 09:43 AM
abc1 (Channel 15)
Freeview

Where every programme used to have episode information now all programmes just have generic information.

Can we go back to having the proper guide data?

TIA

daveh
05-01-2007, 10:28 AM
Latest season NCIS
FXUK and FXPLUS
Sky

First Run Only not set.

I now notice that these episodes have the American last showing dates set which is presumably causing my First run only SP to fail. Can this be fixed please as with all the repeat showings of different series it is difficult to sort out manually which episodes to record.

cwaring
05-02-2007, 06:10 AM
There's a glitch in the OADs for the UKGOLD showings of "The Bill" that might cause a problem for anyone wanting to record them.

http://img257.imageshack.us/img257/856/thebillrl0.th.jpg (http://img257.imageshack.us/my.php?image=thebillrl0.jpg)

As you can see, a couple of the eps revert to the current date, rather than the OAD.

JudyB
05-02-2007, 12:56 PM
Platform: Sky Digital (Radio via RF)
Channel: 104 BBCR4FM
Programme Name: The News Quiz
Date/Time: Friday 4th May 2007, 6:30pm
Problem: Not being picked up by Season Pass due to the 28 day rule

Presumably the programme data is wrong so that the Season Pass thinks that all episodes are the same one? The copyright date is also wrong (2006), but that is probably not relevant.

The same problem occurs with the repeat on Saturday 5th May and 11/12th May...

cwaring
05-05-2007, 02:02 PM
Callsign: BRAVOD
Programme Name: The Firm
Date/Time: Saturday 12th May 2007, 11:00pm
Problem: Wrong Film
Details: Tivo thinks Bravo are showing the Tom Cruise film of the same title when in fact it's actually this..

I remember this happened the last time they showed it as well, 'cos my Tivo had recorded it as I have a WL for that film title.
They fixed the one I mentioned but there's another showing now on the Sunday @ 9pm which wan't there before but is now suffering the same probem.

ozsat
05-06-2007, 04:24 AM
There appears to be no data downloading this morning which means no update for some channels which update weekly and are currently ending on Saturday 12th May.

This includes BBC3, BBC4, BBC Radio as well as BBC1/2 for Scotland, Wales and Northern Ireland.

The problem is being reported but I would be surprised if the data does not appear until Tuesday - as TiVo (US) are not easy to contact over the weekend.

Please feel free to call in the problem - as 100 calls i4are likely to get a faster fix then 1 call

Pete77
05-06-2007, 05:04 AM
My last successful call was at 0400 today and my Guide Data is until Friday 25th May 2007 but Phone in Tivoweb says that my last Garbage Collection (GC in System Information) was on Sunday 29th April at 6.55am and my Last Guide Data Index was on Sunday 29th April at 12.59am.

ToDo shows my last scheduled program to record as being Coast on Wed 16th May on BBC2. There are also no Suggestions after 16th May.

This suggests there is a problem with my program data not being updated or rebuilt despite successful daily calls.

Is this in any way linked with the above mentioned problem as I have never previously experienced GC and Indexing running way behind a successful daily call.

ozsat
05-06-2007, 05:10 AM
It is possible that rather than just today's new data not being available (which if correct would set Data To date to Sunday 27th) - that no data is downloading at all.

Sucessful downloads yesterday should have set Data To date to Saturday 26th May.

Pete77
05-06-2007, 05:15 AM
It is possible that rather than just today's new data not being available (which if correct would set Data To date to Sunday 27th) - that no data is downloading at all.

Sucessful downloads yesterday should have set Data To date to Saturday 26th May.

My "Data To" date is Friday 25th May but my last Garbage Collection and Guide Data Index are on Sunday 29th April and my data runs out on 16th May.

Time for a soft and hard machine reboot and another daily call perhaps to see if this alters things.

ozsat
05-06-2007, 06:11 AM
Please post any further discussion in Guide data problems (http://www.tivocommunity.com/tivo-vb/showthread.php?t=351041)

staffie2001uk
05-07-2007, 02:35 AM
Channel: MORE4
Platform: Freeview
Date: Sun 13th May 19:00
Programme: West Wing

Episode shown as "In the shadow of two gunmen"

This was the first episode of the current series and I'm pretty sure they aren't repeating it in the middle of the series. Only really matters as I have to remember not to let tracker delete it, but it is incorect.

Ta.

cwaring
05-07-2007, 04:17 AM
Interestingly, DigiGuide has the same 'error' but has Ep20 the week after. If they were going to miss Ep19 out for some reason, why stick a different one in it's place and not just miss it out?

Mike B
05-08-2007, 04:55 PM
Channel: E4/E4+1
Platform: Freeview
Date: Tuesday 8th May, 21:00/22:00
Programme: What About Brian

Genre for this programme seems to be 'Drag Racing' :confused:

Foxy
05-09-2007, 08:42 AM
Channel: BBC2SCO
Platform: Freeview
Date: Friday 11th May, 23:00 onwards

I was going to report this as a "Later with Jools Holland" SP pass problem, since my recording of last week's show was seriously curtailed, but I seem to have a listing problem for Friday night. My paper copy of the RT, RT Online & the BBC site show the following listings.
From BBC.CO.UK (http://www.bbc.co.uk/bbctwo/listings/print.shtml?day=friday&service_id=4284)

11:00 pm Newsnight Review
11:35 pm Later with Jools Holland
12:35 am Film: Out Cold
02:00 am Star Trek : Return to Tomorrow
02:50 am Star Trek : Patterns of Force

My Tivo is showing

11:00 pm Newsnight Review
11:35 pm Later with Jools Holland
12:00 am Snooker : Coverage of the 2007 World Championship (I thought this finished last weekend?)
02:50 am Star Trek : Patterns of Force
The following week's listings show Jules at 1hr & 2 Star Treks.

--
Fixed as of this morning's daily call!

AMc
05-09-2007, 10:34 AM
FWIW Tivo/Tribune appear to be a bit confused.

BBC2 Freeview
NR13 Norwich
Last successful call Wednesday 9th May at 05:26
Prog. Guide Data to: Tuesday 29th May 2007
My Tivo has
21:00 Timewatch Gladiator Graveyard
21:50 A Portrait of the Dales A Portrait of the Dales
22:00 Balderdash and Piffle One Sandwich Short of a Picnic
22:30 Newsnight UNKNOWN
23:00 Newsnight Review UNKNOWN
23:35 Later with Jools Holland UNKNOWN
02:00 Star Trek Return to Tomorrow
02:50 Star Trek Patterns of Force
03:40 Malcolm in the Middle Malcolm Dates a Family
04:06 SIGN OFF UNKNOWN Though my Season Pass for Jools has picked up the programme as being one hour it's not showing anything after it until Star Trek at 2am.

ozsat
05-09-2007, 11:02 AM
FWIW Tivo/Tribune appear to be a bit confused.

BBC2 Freeview
NR13 Norwich
Last successful call Wednesday 9th May at 05:26
Prog. Guide Data to: Tuesday 29th May 2007
My Tivo has ...
Though my Season Pass for Jools has picked up the programme as being one hour it's not showing anything after it until Star Trek at 2am.This looks to be a problem with your TiVo.

BBC2 Scotland has a wrong programme listed - but BBC2 Freeview is correctly listing.

SRB
05-15-2007, 08:01 AM
For BBC2 NI 15/5/07 TiVo Guide shows :

12:00 Daily Politics
12:30 Working Lunch

In fact on BBC2 NI 12:00 - 13:00 was Stormont Live.

cwaring
05-17-2007, 06:35 PM
Programme: ER
Channel: Channel 4
Day/Time: Monday 21st May, 2007 10pm
Problem: Won't be recorded.

If it's "no longer in the programme guide" how come it's listed in the SP manager?

http://img72.imageshack.us/img72/9650/er1kl3.jpg
http://img72.imageshack.us/img72/8995/er2ex2.jpg

(I hope I don't have that corrupted DB problem,'cos that would really suck! :(

Incidently, the 'clash' indicated is "Heroes" which is set to record as it thinks ER (the higher SP) is not on.

cwaring
05-19-2007, 12:16 PM
BBC1 running late now...... well, probably now that the footy's into extra time :(

Discussion here please: http://www.tivocommunity.com/tivo-vb/showthread.php?p=5167755

cwaring
05-20-2007, 06:41 PM
Here's a couple of 'heads-up' for Tuesday.

"Working Lunch" on BBC2 has the very odd start-time of 12:34pm. Huh? Five mins start-padding will take care of that.

Also, those with an SP for "CSI" should check it out at mine was refusing to record this week's ep. (9pm on five).

That is all :)

Pete77
05-20-2007, 06:46 PM
"Working Lunch" on BBC2 has the very odd start-time of 12:34pm. Huh? Five mins start-padding will take care of that.

You mean somebody actually records Working Lunch? :eek: :p

I thought programs like Working Lunch were what Live Tv viewing was invented for. ;)

EDIT - This post will self destruct in 20 minutes as I just remembered that Ozsat doesn't like any comments in this thread. Although I think its mainly Tribune bashing and/or effectiveness of Ozsat liaison with Tribune bashing to which he most objects. ;)

cwaring
06-05-2007, 07:13 PM
I've only just realised that my Tivo has not recorded "ER" for the last two weeks :( (Channel 4, Mondays, 10pm) even though it has a higher priority than "Heroes" which is on at the same time on Sci-Fi.

I suspect it's an OAD thing as this week's is given as Thu 3rd May 2007. Don't know about last weeks as, of course, it's not available anymore.

Luckily I can catch this weeks on Thursday night on E4+1 @ 10pm. (House @ 9pm on five!)

Yeah, I know I shouldn't use the FROSP but it has worked perfectly up until, well, last week I assume :)

Mark Bennett
06-06-2007, 02:19 PM
Callsign: Motors TV
Programme Name: Various - all around the Le Mans 24 Hours (see below)
Date/Time: 9th June through 16th June
Problem: See below

Too many instances to list... But almost everything for the upcoming Le Mans 24 Hours (for cars) on Motors TV is currently incorrectly showing as "24 Heurs du Mans Moto" (which is not cars, but bikes)

All descriptions state "A look back into the 2007 Le Mans 24 Hours motorbike race, with a special insight into the brand new MV AGUSTA - Motors TV Team." This has an incorrect OAD of 5th May.
In actual fact the various programmes are variously Scruitineering, Qualifying, the race itself...etc

Digiguide appear to have the correct descriptions and programme titles.

It looks as if Tribune have seen "Le Mans" and given everything the description/title from the bike race held earlier this year.

pmk
06-06-2007, 05:37 PM
A new series called "Tough Gig" starts on ITV1 on 12 June 2007 at 22:00 (repeated 15 June 2007 at 23:00).

The guide data is currently set to a programme name of "Frank Skinner's Tough Gig" with no episode name.

The programme name should be "Tough Gig" with episode details of "Frank Skinner".

I think there are 6 episodes in the series so episode 2 can then have the episode name of the the person taking part (e.g. Dara O'Brien - or whoever it actually is)

CarlWalters
06-07-2007, 04:53 AM
Callsign: ITV4
Programme Name: The Larry Sanders Show
Date/Time:
Problem:Programme descriptions do not match programme content.

This seems to be true of all the episodes I've seen over the last few weeks (I'm not complaining too much because at least someone is showing this sublime comedy again).

Interestingly thoughboth TiVoWeb and Digiguide descriptions match - perhaps ITV4 are supplying duff information?

Benedict
06-07-2007, 07:08 AM
Platform: Sky & Freeview
Callsign: BBC1NTH
Date: 7 June 2007
Time: 7:30pm

Problem: Programme listed as "Christa Does Bollywood" - should be "EastEnders"

ozsat
06-07-2007, 09:11 AM
Platform: Sky & Freeview
Callsign: BBC1NTH
Date: 7 June 2007
Time: 7:30pm

Problem: Programme listed as "Christa Does Bollywood" - should be "EastEnders"TiVo has the published listings - Digiguide also lists 'Christa Does Bollywood'

slimjime17
06-08-2007, 06:43 PM
Channel: Hallmark
Platform: VM Cable
Date: Fri 15th Jun
Programme:One Man's Terrorist

Looks like my season pass for jericho will not record this episode.

Ashley
06-08-2007, 07:54 PM
Channel: Hallmark
Platform: VM Cable
Date: Fri 15th Jun
Programme:One Man's Terrorist

Looks like my season pass for jericho will not record this episode.

Same problem here on Sky. Also for the following Friday.
Looks like they are not flagged as part of a season.

CeeBeeUK
06-09-2007, 07:00 AM
Also, those with an SP for "CSI" should check it out at mine was refusing to record this week's ep. (9pm on five).Channel: 5
Platform: VM Cable
Date: Sat 9th June
Programme:CSI:NY
Problem: FRO SP not picking it up.

My FRO CSI:NY SP has failed to record for the last few weeks.
There is a similar problem with CSI on Tuesday nights, a FRO SP is not being recorded then either.