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10-29-2009, 10:06 PM
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#1
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Registered User
Join Date: Jun 2004
Location: Crofton, MD
Posts: 196
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HR10-250 lock up. Any way to fix?
I turn on the TV and am "grey screened". The HR10-250 is on, but nothing works. I hard reboot, and it stays on for several hours, before going back to the vegetative state of the "grey screeen".
Any ideas on fixing? These just appear to be lock-ups, so I don't necessarily believe it is a drive issue, and it isn't a cabling nor a power supply issue, I think.
It stumps me. Thanks for help.
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10-30-2009, 01:41 AM
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#2
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TechKnow Guide
Join Date: Oct 2002
Location: Mill Creek, Washington
Posts: 10,961
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Actually, most likely it's a hard drive problem. Not a common symptom, but it does happen.
__________________
Sony SAT-T60 120GB (v3.5b)
HR20-700, HR20-100, HR21-200 HD DVR (v0x353)
AM21
HR10-250 HD DVR 400GB (v6.4a)
H21-200 HD Receiver
R10 DVR 160GB (v6.4a)
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10-30-2009, 08:31 AM
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#3
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Registered User
Join Date: Jun 2004
Location: Crofton, MD
Posts: 196
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Surprisingly enough, after fiddling with the darn thing for a portion of the night, I was awaken at about 4AM to a message on screen.
The unit is overheating, so to stop damage, it shut itself off.
I think the fan is working fine, so I have to move the unit to see if I can figure out what happened.
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10-30-2009, 10:14 AM
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#4
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Registered User
Join Date: Jun 2004
Location: Vancouver WA
Posts: 1,379
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When you go into the menu system... what does it say for temp?
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John Thomas Smith
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http://www.pacifier.com/~jtsmith
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10-30-2009, 11:08 AM
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#5
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Registered User
Join Date: Jun 2004
Location: Crofton, MD
Posts: 196
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I'll look tomorrow. Of course I have to reboot...
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10-30-2009, 04:23 PM
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#6
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Just hangin'
Join Date: Sep 2001
Location: Binghamton, NY
Posts: 29,839
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Pop the cover and clean out the dust.
__________________
Jim
The HR10-250 has been replaced with the HR23-700 to join the HR20-100!!
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10-30-2009, 07:46 PM
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#7
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Registered User
Join Date: Jun 2004
Location: Vancouver WA
Posts: 1,379
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And while you have the cover off, make sure the fan is spinning
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John Thomas Smith
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http://www.pacifier.com/~jtsmith
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11-03-2009, 09:20 AM
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#8
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Registered User
Join Date: Jun 2004
Location: Crofton, MD
Posts: 196
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I think the fan is spinning. But everyone is right, it will be a good idea to check out the insides and make sure it is clean and the moving parts are working...
Temperature over past twelve hours hovering between 59 and 61C
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11-03-2009, 09:54 AM
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#9
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Dumb Blond
Join Date: Aug 2000
Location: Nashua, NH
Posts: 17,350
TC CLUB MEMBER
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Much too hot. Should be closer to 40-45.
__________________
Steve
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11-10-2009, 11:01 AM
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#10
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Registered User
Join Date: Jun 2004
Location: Crofton, MD
Posts: 196
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I managed to clean off the unit. Running much cooler now. Thanks to all for your help!
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