DTivo's with SP problem please answer this poll. - Page 2

kkesler · 09-14-2008, 05:07 PM

Quote:

Originally Posted by kb7sei

4.01b has been working great for me, so I see no need to upgrade. If this problem keeps up with DTV (simply recreating the SPs this once doesn't fix it) I'll switch to Comcast and TiVoHD.

Ditto. The only thing DirecTV is going to force me to do is ugrade is my local cable service and buy a new Tivo HD DVR, then drop DirecTV. It's like I told the DirecTV CSR a while back when I activated an old 704, I'm loyal to Tivo, not DirecTV.

bengalfreak · 09-15-2008, 06:51 PM

Quote:

Originally Posted by dcstager

I don't want to sound the alarm too much, but just in case, check your season passes again. I've had to re-create season passes I'd already re-created. I have a feeling that the guide data format changes are going to require upgrading to 6.4a and that 6.2a simply will not be able to use, format, or index the new guide data stream. This is really curious what is happening. My 6.2a system is almost continuously indexing and re-indexing if the drive activity is what I think it is. I never heard so much drive activity before and it's the drive activity sound you can hear when the system is re-indexing guide data. My machine is constantly doing it. Has anyone else noticed anything like this?

Nope, all of the season passes I have recreated are working perfectly. Are you sure that you didn't select the wrong entry in the search by title list when recreating your SP again?

codrus · 09-16-2008, 02:08 AM

I saw it on mine -- had to delete/re-create all the season passes. Simply modifying didn't work.

Series 1 SAT-T60, running 3.5b, so I don't think any 6.x changes would be an issue here?

DougF · 09-16-2008, 08:09 AM

Quote:

Originally Posted by codrus

I saw it on mine -- had to delete/re-create all the season passes. Simply modifying didn't work.

Series 1 SAT-T60, running 3.5b, so I don't think any 6.x changes would be an issue here?

While both my S2 units were affected, my SAT-T60 was not. It has worked perfectly through this crap.

Gunnyman · 09-16-2008, 10:21 AM

6.2a here.

dcstager · 09-16-2008, 11:12 AM

Quote:

Originally Posted by bengalfreak

Nope, all of the season passes I have recreated are working perfectly. Are you sure that you didn't select the wrong entry in the search by title list when recreating your SP again?

No, I'm sure because I deleted all my season passes and re-did them and then checked to make sure they detected the episodes. My present thinking is that the guide data is changing little by little; not all the shows at once and that I re-created a season pass that hadn't changed yet.

Obviously, something is going on. With all the models that are not compatible with, or can't or are not being updated to 6.4a, a fatal guide data change could be a disaster. It will be interesting to see if we ever find out what the deal is. My machine apparently finished its frantic indexing activity and seems to be quiet now.

I think we'll have to just keep an eye on this. Who is the person who reported an issue with 6.4a and season passes? There is one response in the poll, but no details in the messages.

MBfromMI · 09-16-2008, 06:19 PM

same issue here. The initial season passes that I recreated the first time are now unresponsive again. Im not redoing my season passes every 2 weeks. Id sure like to find the logic in whatever they are doing.

dcstager · 09-18-2008, 11:11 AM

Will the person who answered the poll who has version 6.4a software and has this same problem please chime in with the details?

bengalfreak · 09-18-2008, 11:55 PM

There are five such persons now.

DougF · 09-19-2008, 10:08 AM

I wonder if those five people are like me and upgraded to 6.4a *after* the problems started. The poll doesn't account for that.

As we've seen here and I can personally attest to, upgrading afterward didn't fix anything. I'm pretty sure you needed 6.4a already when the new show IDs started coming down.

dcstager · 09-19-2008, 10:24 AM

Since no one is posting the specifics about having this same problem on a 6.4a system, there's no way to judge the accuracy of the poll.

The situation seems to have stabilized and 6.2a is still working correctly as long as all your season passes were deleted and then re-created. I'm sure we'll hear it as often as people are reporting the "news" of the DTV/Tivo deal if the SP issue rises again.

Vito the TiVo · 09-20-2008, 01:34 AM

I most definitely created a new season pass for "Big Bang Theory" last week (I deleted the one for last season over the summer). It picked up the repeat of the finale on Monday.

Tonight I glance and I see that it most definitely is not picking up the season premiere. Recreate a second season pass in a week and the new one shows it, the week old one doesn't.

This might seriously be an ongoing problem.

bengalfreak · 09-20-2008, 05:43 AM

All of the season passes that I have recreated continue to function as they should. I have not had a single instance of a "new" SP failing to pick up a new show. And I have recreated 8 of them to this point.

dcstager · 09-20-2008, 07:53 AM

I think they should expedite the release of an Instant Cake image with 6.4a on it. I only hope they include MFS_FTP as an installed by default process along with telnet and FTP. That way upgraders can transition to MovieLoader to replace the lost MRV functions from 6.2a.

mrfixit454 · 09-21-2008, 04:28 AM

6.2a here and just noticed the problem tonight.... which is why I am here

. I deleted and re-created all my SP's I'll be keeping an eye on it.

akaMelissa · 09-21-2008, 07:50 AM

Current software here and number 7 on the poll. But I believe it's because I waited to upgrade until the problem started happening. Still getting multiple listing in the search for tv shows. And SP's that I thought I had fixed when I first adjusted them are not working. I know have a total of 4 SP's just for Without A Trace. 2 to pick up all the CBS shows and 2 to pick up TNT (I think that's the station).

I've called but most CSRs say they've never heard of the problem.

rbtravis · 09-21-2008, 08:07 AM

Have you cleared your recently deleted folder,don't let it grow to large. You should delete and restore season passes to then see if duplicates reappear. good luck

dcstager · 09-21-2008, 10:23 AM

I noticed this morning that my Season Pass for "Face the Nation" didn't record. I had recreated it last Monday. I notice that next Sunday's broadcast is scheduled to be recorded. This is really starting to suck. I don't want to keep an eye on this. I want Tivo to take care of it automatically as it always has done.

There is a post in the "forcing a software update" thread that will do the trick from the DVRupgrade people to get everyone to 6.4a that is already networked.

Check out this message for details: http://www.tivocommunity.com/tivo-vb...69#post6687969

It works perfectly. Great job and thanks.

rbtravis · 09-21-2008, 11:21 AM

Quote:

Originally Posted by dcstager

I noticed this morning that my Season Pass for "Face the Nation" didn't record. I had recreated it last Monday. I notice that next Sunday's broadcast is scheduled to be recorded. This is really starting to suck. I don't want to keep an eye on this. I want Tivo to take care of it automatically as it always has done.

There is a post in the "forcing a software update" thread that will do the trick from the DVRupgrade people to get everyone to 6.4a that is already networked.

Check out this message for details: http://www.tivocommunity.com/tivo-vb...69#post6687969

It works perfectly. Great job and thanks.

You are so right. As we all can see from the results of the poll 6.4a works with less problems that the prior versions of software. We need to move the conversation away from which is better and why, to what is currently supported by Directv (our content provider) and how to get it. As Directv's distribution system has failed that leaves www,DVRupgrade.com as the only reliable source for 6.4a. I for one cannot wait for it to be released. I know that it is taking a little longer but they did not want to experience the early release problems that Weaknees had encountered. If you want to have the current working system of 6.4a and were unable to get it from download you should purchase it from DVRupgrade when it becomes available. If you are happy with your current system version you should continue to discuss it and place your help requests in the underground forum. That is where the software add-ons were developed and where you can ask the Developers for support, They are good people and will help you with their products. Just as you can direct your Instantcake questions to the forums at www.DVRupgrade.com where they will gladly answer your questions. Of course you can always ask your questions here and we will endeavor to give you our opinions which we hope will be helpful in getting your Directv TiVo running. Good Luck to all.

bengalfreak · 09-21-2008, 04:19 PM

HMMM, very perplexing. All of the season passes that I have entered in the last two weeks continue to work as they should. I wonder why some are having problems.

Dkerr24 · 09-21-2008, 05:55 PM

I've had to delete and recreate every single one of my season passes. Hope this is one-time occurrence, as if this happens again, I'll give up Multi Room Viewing and move to ver 6.4a.

TV addict · 09-22-2008, 10:42 PM

It seems like Directv is still using "old" ID's for episodes that have a generic episode descriptions. When they update the episode description, they then change to the "new" ID. I see this with the Sunday morning news shows. When the episode first is listed in the guide data, it has the "old" ID. When they get close to the show date, they update the episode description and ID.

Vesper · 09-22-2008, 11:17 PM

Quote:

Originally Posted by TV addict

It seems like Directv is still using "old" ID's for episodes that have a generic episode descriptions. When they update the episode description, they then change to the "new" ID. I see this with the Sunday morning news shows. When the episode first is listed in the guide data, it has the "old" ID. When they get close to the show date, they update the episode description and ID.

I think you're on to something. I reset up all of my SPs with what I thought were 'new' ones (based on date). Just looking at my To Do list for my kids' shows, though: Go Diego Go and Ni-Hao Ki-Lan are not taping any episodes at all this week. But next week, they're showing up without episode descriptions.

I just re-added another season pass for a second entry showing up for each show. Those pointed to this week's episodes with populated episode descriptions (and from looking at the info screen, appear to have the new series ID format).

dcstager · 09-24-2008, 02:31 PM

The problem seems to have resolved itself. At this point all the new guide data is in the stream and the D-Tivos have had the time to re-index it all. The fix, unfortunately, is to delete your season passes and then re-create them again. Yes, many shows in your season pass lists are not available in the data and you can't re-create them. Unfortunately, your old season pass you want to keep for this reason will not work when the show you want eventually re-emerges in the guide data.

If there is anyone who has done all of this today forward and you still have the same problem, please post with the details. I don't believe this is a software issue. This is a guide data change. The different software handled the change differently. But, as I say, the change has happened and the Tivos have had time to re-index the changed data. I believe the problem has self-resolved. However, I do expect more people to "discover" the problem -- but those users who have "discovered" the problem probably have not gone through the complete SP deletion/re-creation process. Old season passes will fail and people will "discover" the problem until the season pass slate is wiped clean and re-created.

mrfixit454 · 09-24-2008, 02:42 PM

Mine has been fine since I deleted all old SP's and re-added them on my 6.2a Directivo. My standalone Tivo DVD unit (Toshiba TX-20) has had no problems with old season passes. It's on whatever software Tivo has handed down for that unit.

Fixit

dcstager · 09-24-2008, 04:07 PM

I think for the problem to be fully resolved all the old guide data with the old show ids had to be pushed out and replaced by newer data and re-indexed. Enough time has gone by (I believe) so that the entire guide data set is the new type and tivos have re-indexed it completely. For a while it was some in the old and some in the new format. It's finally all in the new format. Any season passes that triggered on older formatted guide data will fail. That failure may pop up and be "discovered" later as evidenced by several posts today where different people are just now noticing the problem.

bcbounders · 09-25-2008, 01:44 PM

I just found this thread... I've been having this problem for quite some time, without realizing it (I was just getting frustrated, wondering what the heck was happening and why all my favorite shows weren't producing new episodes!) on my DirecTV Tivo (software version 6.1-01-2-521... forgive me, TiVo, it's been over 650 days since my unit last dialed in). I ran a reset of "Program Information & To Do List" (it took almost 2.5 hours for it to complete), then re-created all of my SP's (took less time than I thought it would) and the To-Do list started to populate. I thought that had resolved everything.

But... no go. Checked the To-Do list this morning and not all of the shows were where they should be. For me, the problem was with "The Rachel Maddow Show"... wouldn't appear in the To-Do list, even though I followed suggestions of moving it in the priority list, changing the number of episodes to keep, and adding a second SP for the program using an Auto-Record Wishlist.

What finally DID (temporarily) fix it was to change the "offending" Season Passes to record ALL episodes (with duplicates). Now things are showing. It'll be a pain to delete the extras... but that's a lot easier then getting my TiVo to a phone line right now.

I sure wish one of the upgrades in the 6.4a update was that the DirecTV TiVo would get it's updates entirely over the satellite, instead of requiring dial-in.

bcbounders · 09-25-2008, 01:53 PM

Quote:

Originally Posted by dcstager

The problem seems to have resolved itself. At this point all the new guide data is in the stream and the D-Tivos have had the time to re-index it all. The fix, unfortunately, is to delete your season passes and then re-create them again. Yes, many shows in your season pass lists are not available in the data and you can't re-create them. Unfortunately, your old season pass you want to keep for this reason will not work when the show you want eventually re-emerges in the guide data.

If there is anyone who has done all of this today forward and you still have the same problem, please post with the details. I don't believe this is a software issue. This is a guide data change. The different software handled the change differently. But, as I say, the change has happened and the Tivos have had time to re-index the changed data. I believe the problem has self-resolved. However, I do expect more people to "discover" the problem -- but those users who have "discovered" the problem probably have not gone through the complete SP deletion/re-creation process. Old season passes will fail and people will "discover" the problem until the season pass slate is wiped clean and re-created.

dcstager,

Just yesterday, I forced a reset of all of the Program Information and To Do list (took 2.5 hours to complete) on my DirecTV TiVo (running SW v6.1). Let the unit re-download all of the guide data, then re-created all of my Season Passes. Last night, I thought everything was OK... the To Do list looked fine. Then, this morning, I checked it again, and one show had entirely dropped from the To Do list (in this case, it was the Rachel Maddow Show on MSNBC). Going to the Season Pass Manager and checking that specific SP, it showed 18 upcoming episodes, but none were scheduled to record.

I tried changing the priority of the SP. No change. I tried changing the recording options for # of episodes to keep. No change. I tried creating a second SP using an Auto-Record Title Wishlist. No change. The only thing that got the SP to add entries to the To-Do list was to change to "All (with Duplicates" on the episodes setting.

So... it appears it is not, entirely, an issue of guide data replicating through the system to replace old info. In my case, I would say it is definitely an issue with the older software not parsing the guide data correctly. May be a data format change, or something.

rbtravis · 09-25-2008, 02:40 PM

It is an MSNBC issue not a Tivo issue. Its a new show and with all the schedule changes it has not solidified yet. The same thing happened when Morning Joe replaced Imus. If you send enough email to MSNBC they will eventually get it right. The Debates coming up the schedules are changing to much. They do not even know if McCain will show up, if he does not will he be replaced by Bugs Bunny? who knows, not the networks

bcbounders · 09-25-2008, 02:44 PM

Quote:

Originally Posted by rbtravis

It is an MSNBC issue not a Tivo issue. Its a new show and with all the schedule changes it has not solidified yet. The same thing happened when Morning Joe replaced Imus. If you send enough email to MSNBC they will eventually get it right. The Debates coming up the schedules are changing to much. They do not even know if McCain will show up, if he does not will he be replaced by Bugs Bunny? who knows, not the networks

Good point (about the MSNBC guide data AND the debates

). I just checked the To Do list again... and there seems to be a similar problem with The Daily Show (on Comedy Central) and Countdown with Keith Olberman (also on MSNBC). So, it could indeed be an issue with News-related programs having guide data issues due to schedule changes.

I'll keep a close eye on it to see if it's only "news-related" or if other SP's also start having problems that only an "All (with duplicates)" option can fix.